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retail automotive service departments performance pro forma compensation

The value fixed operations training can bring to your car dealership

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Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent...
Michael Roppo

Is this mistake costing your service drive lucrative business? – Michael...

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We’re now in the second quarter of the year after a robust and profitable 2021 for many in the industry. Today on Inside Automotive,...

Want to drive more upsells in the service lane? Find out...

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Everyone needs their car maintained and serviced, making fixed ops one of the most heavily visited departments for your auto customers. So, how are...

Tires are the new oil change!

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It was 1990 and the dealership was Marvin Star Cadillac in Toronto, Canada. This was the first dealership I visited when I started my...
retail automotive service departments performance pro forma compensation

4 ways car dealers and fixed ops managers can amplify service...

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In Good to Great, by author and business researcher Jim Collins, most top executives are successful because they have BHAG or Big Hairy Audacious Goals. Their goals...
retail automotive service departments performance pro forma compensation

Why trust is a must for growing and retaining your customer...

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No matter what business you are in, retaining and growing your customer base must be a priority in your business plan and operational culture....
Spring

Groundhog sees his shadow, but service departments should prep for Spring...

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Another six weeks of winter are coming, according to the least official weather predictor in the nation. Punxsutawney Phil saw his shadow on Tuesday,...
reconditioning

The importance of reducing time-on-task in your car dealership’s recon department

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As auto dealerships continue to navigate the challenges of a prolonged new vehicle inventory shortage and disruptions within the supply chain, many now face...
service

4 expert strategies for winning the service wars

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Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the...
service

Don Reed on key strategies to help your service team get...

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Have you purchased equipment for your service team that isn’t being used? Or maybe it just isn’t being used as often as it should...