TSLA401.82012.92%
GM81.3503.3%
F12.8800.44%
RIVN17.1750.285%
CYD43.1200.7981%
HMC25.0250.665%
TM217.7904.92999%
CVNA385.37023.13%
PAG161.0405.02%
LAD281.7906.92%
AN207.6709.38%
GPI346.81011.33%
ABG210.1706.08%
SAH70.2452.875%
TSLA401.82012.92%
GM81.3503.3%
F12.8800.44%
RIVN17.1750.285%
CYD43.1200.7981%
HMC25.0250.665%
TM217.7904.92999%
CVNA385.37023.13%
PAG161.0405.02%
LAD281.7906.92%
AN207.6709.38%
GPI346.81011.33%
ABG210.1706.08%
SAH70.2452.875%
TSLA401.82012.92%
GM81.3503.3%
F12.8800.44%
RIVN17.1750.285%
CYD43.1200.7981%
HMC25.0250.665%
TM217.7904.92999%
CVNA385.37023.13%
PAG161.0405.02%
LAD281.7906.92%
AN207.6709.38%
GPI346.81011.33%
ABG210.1706.08%
SAH70.2452.875%


Weekly Tune-up

Bozard Ford

Bozard Ford’s Ed Roberts discusses pivoting their service strategy during the pandemic

- December 1, 2020
Across the industry, service directors have often said that qualified technicians are hard to come by. Ed Roberts joined CBT News to discuss his methods of recruiting technicians in the...
Fixed-Ops Featured
service appointments

6 strategies to help your fixed-ops dept. sell more service appointments – Don Reed

- November 23, 2020
In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are going in-depth on how to increase...
Fixed-Ops Featured
retail automotive service departments performance pro forma compensation

How to become a better fixed-operations manager in your dealership

- October 6, 2020
Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated trainer, speaker, and CEO of DealerPRO...
Featured Headlines
Planet Subaru

Service Manager Christa Collins on Training New Fixed-Ops Hires from Scratch

- September 3, 2020
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
Fixed-Ops Auto News
service department

Five Marketing Strategies to Increase Service Department Sales

- August 24, 2020
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
Sales & Marketing Fixed-Ops
service

4 Disciplines that Create a Standard of Accountability in the Service Drive

- August 13, 2020
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...
Fixed-Ops Auto News
service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
Fixed-Ops Auto News
social distancing

Keeping Your Service Drive Packed in a World of Social Distancing

- August 5, 2020
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us. Grocery and other stores now monitor the number...
Fixed-Ops Auto News
Lee Harkins

The Approach Lee Harkins Says Most Dealers are Missing in Fixed-Ops

- June 24, 2020
On today’s show, we’re pleased to welcome back Lee Harkins, President and CEO of M5 Management Services. In this segment, Lee and Jim discuss some practical strategies service departments can...
Fixed-Ops Auto News
Dealer Forward

Dealer Forward: Reimagining Automotive Retail Episode 4

- May 26, 2020
Welcome to the third episode of Dealer Forward: Reimagining Automotive Retail, a weekly panel discussion that focuses on building resilience in three key auto retail areas. This week's episode features...
Management & Leadership Power Lunch

Latest Articles

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

GM leans on global supply, VW ends U.S. EV output, March sales surge tightens inventory

GM leans on global production to supply U.S. market amid cost pressures
Latest Articles 04/17/26

GM leans on global production to supply U.S. market amid cost pressures

Volkswagen ends U.S. EV output, triggering $600 million financial hit 
Latest Articles 04/17/26

Volkswagen ends U.S. EV output, triggering $600 million financial hit 

March sales surge tightens inventory, affordability gaps persist
Latest Articles 04/17/26

March sales surge tightens inventory, affordability gaps persist

Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows
Latest Articles 04/17/26

Independent shops gain ground as dealerships face mounting pressure

2026 Genesis G90 black edition: Luxury with a performance edge
Latest Articles 04/17/26

2026 Genesis G90 black edition: Luxury with a performance edge

$99M John Deere settlement accelerates high-stakes right to repair movement
Latest Articles 04/17/26

$99M John Deere settlement accelerates high-stakes right to repair movement

TrueCar achieves profitability and calls for a new standard in automotive pricing
Latest Articles 04/16/26

TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.