4 strategies to get the maximum effort from your entire team
As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed, dives into ways dealers...
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
Weekly Tune-up
3 strategies dealers can use to improve customer service in the fixed-ops department
On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider developing a higher level of service...
Bozard Ford’s Ed Roberts discusses pivoting their service strategy during the pandemic
Across the industry, service directors have often said that qualified technicians are hard to come by. Ed Roberts joined CBT News to discuss his methods of recruiting technicians in the...
6 strategies to help your fixed-ops dept. sell more service appointments – Don Reed
In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are going in-depth on how to increase...
How to become a better fixed-operations manager in your dealership
Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated trainer, speaker, and CEO of DealerPRO...
Service Manager Christa Collins on Training New Fixed-Ops Hires from Scratch
What separates one service department from the next? Some may say the service technicians and the work they do. Today we’ll learn about a training program that Christa Collins, Service...
Five Marketing Strategies to Increase Service Department Sales
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships, service departments can be a significant...
4 Disciplines that Create a Standard of Accountability in the Service Drive
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With the majority of showrooms closed at...
Bill Springer on What Consumers Value Most in the Service Department
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
Keeping Your Service Drive Packed in a World of Social Distancing
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us.
Grocery and other stores now monitor the number...
Latest Articles
