CBT News September 27, 2016
Interview with Senior Automotive Strategist at Google
How to grow today’s digital age
Driving the connection in your F&I and Service Drive
Don't skip this in your Service Drive
By John Fairchild
When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce...
Stop Waiting, Help is not coming!
By Jeff Cowan
Is your fixed-ops profitable? They should be. Think about it. If people are not buying new cars then they are keeping the ones that...
Unlocking Digital Gold Mine in the Service Department
By Glenn Pasch
Think of the Gold Rush of the early 1900’s. People crossed the country because they heard there was a way to find...
Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals for a day of insight unlike...