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connecting with your customers

Connecting With Your Customers

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Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do...

CBT News – May 2, 2016

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CBT News - May 2, 2016 On today's show: Steve White of Clarivoy on Google analytics. Grant Cardone tips...
Fixed-Ops Profitable

Make Fixed-Ops Profitable

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Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then...
facebook ads

Facebook Ads Target Service Customers

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Unlocking Digital Gold Mine in the Service Department By Glenn Pasch Think of the Gold Rush of the early 1900’s. People crossed the country because they heard...

Jeff Cowan discusses the mentality needed to hire and retain a...

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Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals...