TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%
TSLA367.160-8.07%
GM83.050-0.95%
F12.050-0.05%
RIVN12.950-0.42%
CYD26.570-1.22%
HMC33.4500.12%
TM188.600-0.11%
CVNA57.960-2.43%
PAG194.790-0.88%
LAD281.490-5.29%
AN153.190-2.13%
GPI228.370-3.22%
ABG161.970-2.57%
SAH60.050-1.01%


Weekly Tune-up

service dept.

How to Increase Revenue and Simplify Your Process in the Service Dept.

- August 29, 2017
On this week's episode of the Weekly Tune-Up, Becky Nixon presents a few effective steps in your service department that will increase revenue and streamline your operation and process for...
Daily Newscast
fixed-ops

Jeff Cowan: Where your fixed-ops focus should be right now

- August 22, 2017
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
Fixed-Ops Auto News
express service

Building growth through express service

- August 15, 2017
Many customers go to secondary maintenance facilities for service on their car nowadays. On this week's installment of the Weekly Tune-Up, Becky explains how keeping up with the times can...
Daily Newscast
service drive

Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...
Fixed-Ops Auto News
newscast

Chuck Bonanno: “Digital presence the only way to attract customers to lots” | Ditch the reactive culture. Proactive achieves results. | Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
On today's CBT Newscast for Monday, August 14th, 2017: Chuck Bonanno: “Digital presence the only way to attract customers to lots” Joe talks to Chuck Bonanno, Executive Director of 20 Groups with...
Daily Newscast
fixed-ops

10 ways to grow your Service Drive

- July 26, 2017
Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and Joe go over how you can improve your fixed-ops department as well as Michael's...
Fixed-Ops Auto News
newscast

10 ways to grow your Service Drive | Can Your Dealership Bounce Back? | SUVs are Helping to Give Green Vehicles a Comeback

- July 26, 2017
On today's CBT Newscast for Wednesday, July 26th, 2017: 10 ways to grow your Service Drive Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and...
Daily Newscast
Employee Training

How training new hires impacts your bottom line

- July 18, 2017
We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car sales. The stats that show the...
Fixed-Ops Auto News
service drive

Service Drive: Are you Talking in Terms the Customer Understands?

- May 31, 2017
If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking in what seems like a foreign...
Sales & Marketing Fixed-Ops
newscast

Creating the Best Customer Experience | 5 Ways Leaders Strengthen And Prepare Their Teams For Change | Hiring Outside the Auto Industry | Are you Talking in Terms the Customer Understands?

- May 31, 2017
On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating...
Daily Newscast Auto News

Latest Articles

Record car payments, 84-month loans raise affordability concerns
Latest Articles 10/14/26

Record car payments, 84-month loans raise affordability concerns

“Andrea Sells Cadillac” shares the social media habits that bring in buyers
Latest Articles 10/14/26

“Andrea Sells Cadillac” shares the social media habits that bring in buyers

Paul Sansone Sr., of Sansone Auto Mall, dies at 90
Latest Articles 10/14/26

Paul Sansone Sr., of Sansone Auto Mall, dies at 90

Washington's headlight fail: Drivers are getting blinded
Latest Articles 10/14/26

Washington’s headlight fail: Drivers are getting blinded

UAW faces tougher 2028 talks, Credit access hits 11-year high, turn spectators into buyers
Latest Articles 10/14/26

UAW faces tougher 2028 talks, Credit access hits 11-year high, Turn spectators into buyers

CDK CONNECT showcases AI, data, and seamless workflows to drive dealer efficiency and profitability
Latest Articles 10/14/26

CDK CONNECT showcases AI, data, and seamless workflows to drive dealer efficiency and profitability

UAW's Shawn Fain faces tougher 2028 contract talks after re-election
Latest Articles 10/14/26

UAW’s Shawn Fain faces tougher 2028 contract talks after re-election

Acura plans 3 new SUVs, including 2028 RDX hybrid
Latest Articles 10/14/26

Acura plans 3 new SUVs, including 2028 RDX hybrid

Credit access hits 11-year high as loan terms grow longer than ever
Latest Articles 10/14/26

Credit access hits 11-year high as loan terms grow longer than ever

Tesla robotaxis accused of speeding in school zones, NHTSA investigating
Latest Articles 10/14/26

Tesla robotaxis accused of speeding in school zones, NHTSA weighs probe


CBT News
Powered by  GDPR Cookie Compliance (opens in a new tab)
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.