Gifting Prepaid Maintenance Marketing Promotions
Bottom Line Benefits Drives Retention and Healthier Service Volumes
By: Ryan Williams
We all know that having skin in a game keeps our attention. Freebies, though nice, often don’t. How many of...
TSLA406.21517.315%
GM82.6404.59%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.19027.95%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.21517.315%
GM82.6404.59%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.19027.95%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.21517.315%
GM82.6404.59%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.19027.95%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
Weekly Tune-up
Why Are You Still Charging Diagnostic Fees?
Staying Competitive in the Service Drive
By: David Lewis
With the growing number of secondary repair shops competing for dealership customers these days it is hard to understand why so many service...
CBT News – October 31st, 2016
CBT News - October 31st, 2016
Do safety rankings work during a sales pitch?
Getting personal on the service drive
This former dealer gave what to his salespeople?
CBT News September 27, 2016
CBT News September 27, 2016
Interview with Senior Automotive Strategist at Google
How to grow today’s digital age
Driving the connection in your F&I and Service Drive
Connecting With Your Customers
Don't skip this in your Service Drive
By John Fairchild
When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce...
CBT News – May 2, 2016
CBT News - May 2, 2016
On today's show:
Steve White of Clarivoy on Google analytics.
Grant Cardone tips on appointments to generate income.
...
Make Fixed-Ops Profitable
Stop Waiting, Help is not coming!
By Jeff Cowan
Is your fixed-ops profitable? They should be. Think about it. If people are not buying new cars then they are keeping the ones that...
Facebook Ads Target Service Customers
Unlocking Digital Gold Mine in the Service Department
By Glenn Pasch
Think of the Gold Rush of the early 1900’s. People crossed the country because they heard there was a way to find...
Jeff Cowan discusses the mentality needed to hire and retain a winning service team
Just before the NADA convention, the Third Annual "Best Training Day Ever" took place in San Francisco that brought together hundreds of industry professionals for a day of insight unlike...
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