TSLA402.20013.3%
GM81.3503.3%
F12.8850.445%
RIVN17.2190.3293%
CYD43.1200.7981%
HMC25.0250.665%
TM217.7954.935%
CVNA385.77023.53%
PAG161.0905.07%
LAD281.9007.03%
AN207.6909.4%
GPI346.81011.33%
ABG210.2606.17%
SAH70.2102.84%
TSLA402.20013.3%
GM81.3503.3%
F12.8850.445%
RIVN17.2190.3293%
CYD43.1200.7981%
HMC25.0250.665%
TM217.7954.935%
CVNA385.77023.53%
PAG161.0905.07%
LAD281.9007.03%
AN207.6909.4%
GPI346.81011.33%
ABG210.2606.17%
SAH70.2102.84%
TSLA402.20013.3%
GM81.3503.3%
F12.8850.445%
RIVN17.2190.3293%
CYD43.1200.7981%
HMC25.0250.665%
TM217.7954.935%
CVNA385.77023.53%
PAG161.0905.07%
LAD281.9007.03%
AN207.6909.4%
GPI346.81011.33%
ABG210.2606.17%
SAH70.2102.84%


Weekly Tune-up

communication

Internal Communication

- September 12, 2017
On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct impact on whether or not you...
newscast

Are good employees being trained properly? | Selling on the Service Drive | How Dealerships Are Educating A New Generation

- September 6, 2017
On today's CBT Newscast for Wednesday, September 6th, 2017: Are good employees being trained properly on selling great products? Steve Richards, who is speaking at the upcoming Best Training Day Ever, told...
compensation

Technician Compensation Plans – What’s Best for Your Shop?

- September 4, 2017
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the...
service dept.

How to Increase Revenue and Simplify Your Process in the Service Dept.

- August 29, 2017
On this week's episode of the Weekly Tune-Up, Becky Nixon presents a few effective steps in your service department that will increase revenue and streamline your operation and process for...
fixed-ops

Jeff Cowan: Where your fixed-ops focus should be right now

- August 22, 2017
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
express service

Building growth through express service

- August 15, 2017
Many customers go to secondary maintenance facilities for service on their car nowadays. On this week's installment of the Weekly Tune-Up, Becky explains how keeping up with the times can...
service drive

Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...
newscast

Chuck Bonanno: “Digital presence the only way to attract customers to lots” | Ditch the reactive culture. Proactive achieves results. | Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
On today's CBT Newscast for Monday, August 14th, 2017: Chuck Bonanno: “Digital presence the only way to attract customers to lots” Joe talks to Chuck Bonanno, Executive Director of 20 Groups with...
fixed-ops

10 ways to grow your Service Drive

- July 26, 2017
Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and Joe go over how you can improve your fixed-ops department as well as Michael's...
newscast

10 ways to grow your Service Drive | Can Your Dealership Bounce Back? | SUVs are Helping to Give Green Vehicles a Comeback

- July 26, 2017
On today's CBT Newscast for Wednesday, July 26th, 2017: 10 ways to grow your Service Drive Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and...


CBT News
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