On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct impact on whether or not you...
On today's CBT Newscast for Wednesday, September 6th, 2017:
Are good employees being trained properly on selling great products?
Steve Richards, who is speaking at the upcoming Best Training Day Ever, told...
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their life and limb, adding in the...
On this week's episode of the Weekly Tune-Up, Becky Nixon presents a few effective steps in your service department that will increase revenue and streamline your operation and process for...
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
Many customers go to secondary maintenance facilities for service on their car nowadays. On this week's installment of the Weekly Tune-Up, Becky explains how keeping up with the times can...
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...
On today's CBT Newscast for Monday, August 14th, 2017:
Chuck Bonanno: “Digital presence the only way to attract customers to lots”
Joe talks to Chuck Bonanno, Executive Director of 20 Groups with...
Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and Joe go over how you can improve your fixed-ops department as well as Michael's...
On today's CBT Newscast for Wednesday, July 26th, 2017:
10 ways to grow your Service Drive
Joe sits down with Michael Roppo, Director of Fixed-Ops with Withum, Smith & Brown. Michael and...