TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%
TSLA415.880-19.91%
GM82.680-0.56%
F16.635-0.805%
RIVN16.9500.65%
CYD57.7901.07%
HMC26.240-0.75%
TM182.920-7.03%
CVNA71.000-2%
PAG170.4403.07%
LAD293.5202.63%
AN189.0201.3%
GPI311.510-4.83%
ABG186.620-1.09%
SAH83.9601.34%


Weekly Tune-up

CSI Survey

The CSI Survey

- May 2, 2017
Becky Nixon discusses the CSI Survey and the ways it can be utilized in order to make your dealership better on this week's Weekly Tune-Up.
BDC Service Drive

Overnight BDC: Responding to leads

- April 27, 2017
On this week’s episode of Kain & Company, David welcomes Matthew Belk, CEO BetterCarPeople about the success of the company, the overnight lead business and best practices.
dispatching

Effective Leadership in your Fixed Ops Division

- April 18, 2017
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership. There is a great difference between a Leader and a Boss....
dispatching

Dispatching of Work

- April 11, 2017
  Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling with low or poorly trained technicians....

How to hire and retain good people in your Service Drive

- March 28, 2017
  Steve Munyan, President of Hire the Winners, joins Joe Gumm on today's Weekly Tune-Up to discuss the recruiting and hiring process in your service drive.
fixed-ops

Small mistakes could add up to major losses in your fixed-ops department

- March 21, 2017
  Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops department. Dan strongly believes that a...
Dealership Focus

John Fairchild: How to have a successful Service Drive process

- March 14, 2017
John Fairchild: How to have a successful Service Drive process
Michael Roppo
Rick Wegley
Steve Hall