On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership.
There is a great difference between a Leader and a Boss....
Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling with low or poorly trained technicians....
Steve Munyan, President of Hire the Winners, joins Joe Gumm on today's Weekly Tune-Up to discuss the recruiting and hiring process in your service drive.
Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops department. Dan strongly believes that a...
Driving the connection in your F&I and Service Drive
In recent months, industry chatter about a retail automotive market plateau is on the rise. Lending is starting to tighten, and the...