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Chuck Bonanno: “Digital presence the only way to attract customers to lots” | Ditch the reactive culture. Proactive achieves results. | Spot Check Processes in the Service Drive Benefit Everyone

On today’s CBT Newscast for Monday, August 14th, 2017:

Chuck Bonanno: “Digital presence the only way to attract customers to lots”
Joe talks to Chuck Bonanno, Executive Director of 20 Groups with NIADA, about digital marketing, training, and other hot topics and trends in the auto industry. Watch Now

Ditch the reactive culture. Proactive achieves results.
Dealerships nationwide have been considering shifting from a traditional open floor within their dealership to a more proactive, managed culture that is appointment driven. But why? Well, most of them are looking to answer this industry wide question- If my salespeople are at work for such long hours, why am I not seeing a better ROI? Read More

Spot Check Processes in the Service Drive Benefit Everyone
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone leaves smiling. Read More

CBT News
CBT News
CBT Automotive Network is a multimedia broadcast platform serving automotive professionals. With interviews featuring the biggest names in the industry, daily newscasts following top stories, up-to-date market data, and exclusive articles covering the latest industry trends, CBT is the leading voice of the retail automotive industry.

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