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engagement

Four Ways to Improve Employee Engagement at Your Dealership

Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percent more profitable than companies with low...
Mike Boydvideo

iRecon’s Mike Boyd Talks About the Current State of the Used-Car Market

As part of today's broadcast, we’re pleased to welcome back Mike Boyd, Founder & Director of Business Enablement at iRecon, a used car reconditioning...
Brian Benstockvideo

Paragon Honda’s Brian Benstock Discusses Bright Spots in the Auto Retail Market Amid COVID-19

In today’s segment, we’re pleased to welcome back Brian Benstock, Partner GM and VP at Paragon Honda and Acura. Last time Brian was on our show, he and...
Lisa Copelandvideo

How to Perfect Your Dealership’s Customer-Centric Message Through the COVID-19 Recovery – Lisa Copeland,...

In today’s segment, we’re pleased to welcome back Lisa Copeland, founder of Lisa Copeland Global, CEO of Cars Her Way, and host of the...
Potamkin Hyundaivideo

Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19

On today’s show, we’re pleased to welcome Kevin Kolb, President and General Manager of Potamkin Hyundai Stone Mountain in Lilburn, Georgia. In this segment,...

Combining Artificial and Human Intelligence to Maximize Dealership Results

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...

Building a Culture Around Your Dealership’s Digital Retailing Process

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...

Are Your BDC Employees Using the Right Language During this Crisis?

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...

April Kerrigan Report: Have Dealership Values Taken a Hit During the...

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel