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Vendors you should have in place to support the service department

A service department can run like a well-oiled machine. Technicians diagnose concerns, order parts, install them, and send the customer on their way with...

Auto industry stakeholders need to come together on a standardized data...

The automobile industry is facing significant disruption on multiple fronts. Access to data, sharing of data, and control of data have been at the...
account retention

Improving Account Retention in the Vendor Community

On today's episode of Auto Marketing Now, Brian Pasch goes over why members of the vendor community need specific training to improve their account...
retailing challenges

Approaching Digital Retailing Challenges

On this week's episode of Auto Marketing Now, Brian Pasch talks about some of the retailing challenges that dealers and vendors face when trying...

7 Tips For Evaluating Your Vendors

Any business owner will tell you that the success of their business depends greatly on both the vendors and suppliers that they choose. While...
Force Marketing

John Fitzpatrick of Force Marketing Discusses Digital Marketing for Dealers

At NADA 2019 We spoke with John Fitzpatrick, President and CEO of Force Marketing to discuss what the Force team has planned for 2019.   To...
vendor perks

Guess Who Foots the Bill for Those Vendor Perks?

The area rep for Vendor X, a digital marketing provider, just drove away from your dealership with your internet manager in the passenger seat....

Frank Lopes: What dealers want from vendors

At a recent auto retail digital conference, Frank J. Lopes, VP of FB Digital at Forrest & Blake Marketing and Advertising, was the keynote...

CBT News – November 12, 2015

On today's show: Why one GM believes negative reviews can be a blessing in disguise Do you have a plan for vendors who show up unannounced? ...

Do you have a plan for vendors who show up unannounced?

As a dealership, don't you just love it when vendors show up unannounced, doing everything they can to present a product on short notice?...