On this week's episode of On the Mark, Mark Tewart, author and President of Tewart Management Group, talks about what to do when a customer wants to buy for invoice,...
If there’s one thing dealers could do to improve customer satisfaction in the coming year, it might well be this: Change your answer to the “What’s the price of the...
Buyers have long been suspicious of auto dealers. Historically, there has been a lot of distrust here, as the perception is that prices can vary widely from dealer to dealer,...
On this week's episode of F&I Today, Becky Chernek talks about being clear and concise when selling to the customer and simplifying the process to increase overall profits.
Negotiating and haggling when shopping for a car can oftentimes be awkward and frustrating, but it is made even more difficult if dealerships are not honest and transparent about pricing....
On today's edition of On the Mark, Mark Tewart talks about being completely transparent by not only selling your strengths, but also selling your weaknesses.
You can check out Part 1 of Barry Schwartz's interview here.
Are you tired of relying on a large sales staff to help maximize the gross for your dealership? Well, what...
On this week's Kain & Co., David goes over some phrases to use in your sales pitch that improve your transparency and allow the customer to better relate to you.
On this week's episode of Kain & Co., David invites Glen Tuscan of Dealer Commitment Service, Inc. to talk about trust and transparency, technology, and the A-Z selling process.
CBT News welcomes Max Zanan, bestselling author of The Perfect Dealership. Max discusses sales strategy and giving your customers the best possible online experience in order to keep up with the shift...