Your #1 source for auto industry news and content

Home Tags Transparency

Tag: transparency

How to build a culture of trust in the workplace with...

0
Last month we talked about the importance of employee trust in CEOs. David Friedman, Founder, and CEO of CultureWise and Author of his latest...
digital retailing

Digital retailing is STILL not plug-and-play

0
The adoption of digital retailing tools by dealerships during the pandemic was something to see. We were forced to disrupt our normal business model,...
employee trust

CultureWise’s David Friedman on the critical behaviors that build employee trust

0
As leaders and business owners, many of us think about the importance of building trust with our customers, but is employee trust being overlooked?...
Michelli

What is ‘proactive service’ and why it is important for your...

0
Don’t miss the opportunity for your organization to offer a service that is proactive as opposed to reactive. What’s the difference you may ask?...
vehicle price

Why Vehicle Price is Actually Your Friend

0
On this week's episode of Kain & Co., David Kain explains how giving the customer an actual vehicle price instead of avoiding doing so...
F&I

Which F&I Products Should You Sell Online?

0
 On this week's episode of F&I Today, Becky Chernek explains why making all of your F&I products available online may not increase profits, and...
deal proposal

Being Transparent During the Deal Proposal

0
On this week's episode of On the Mark, Mark Tewart urges you not to manipulate or hide any information from the customer during the...
invoice

What to do When Customers Want to Buy for Invoice Price

0
On this week's episode of On the Mark, Mark Tewart, author and President of Tewart Management Group, talks about what to do when a...
price

Start Being Candid With Customers Who Ask About Price First

0
If there’s one thing dealers could do to improve customer satisfaction in the coming year, it might well be this: Change your answer to...
dealers

Why Dealers Need to Be More Transparent with Data, Communication, and...

0
Buyers have long been suspicious of auto dealers. Historically, there has been a lot of distrust here, as the perception is that prices can...