TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


Tips from the Pros

marketing

Who Owns Your Marketing?

- August 18, 2017
Glenn gets this question from dealers all the time about who owns your store’s marketing.  Is it a third party, an agency, or the employee who was hired to do...
customers

Committing to Your Customer

- August 15, 2017
How committed are you to your customer, especially those that don’t end up buying at your dealership?  Grant explains why 14 contacts (through phone, text, email) in the first ten...
manager

Getting the Manager Involved

- August 11, 2017
Is your manager helping you?  Despite how hard you work throughout each step of the car-buying process, David suggest getting the manager involved on today's Tip of the Day.
teams

How Teams Function in Dealerships

- August 7, 2017
If you want to get more out of your players (salespeople), Glenn suggests acting more like a coach than a manager.
Tip of the Day

The Second Voicemail

- July 28, 2017
On today's Tip of the Day, David Kain goes over how you can let your personality shine through when you call the second time.
training

Should you invest in training?

- July 26, 2017
Do you treat training like a cost or an investment?  Glenn Pasch explains why treating it like an investment impacts your bottom line in several ways.  
engagement process

Reevaluating Your Engagement Strategy

- July 24, 2017
When was the last time you audited or assessed your engagement strategy? No matter how effective it is, Cory explains how reevaluating it on a regular basis can improve your...
staff conflict

Dealing with Staff Conflict

- July 19, 2017
We have processes for everything, but does your dealership have a process when there is a conflict between your staff?  Glenn explains why writing a process helps adjust to whatever...
trial closes

How to Approach Trial Closes

- June 30, 2017
Are trial closes the worst thing on the planet?  No, but David does have suggestions when thinking about using them.  Take a look.
Google Reviews

Google Reviews in Your Showroom

- June 28, 2017
Does your dealership take advantage of Google reviews?  Brian explains how everyone can now leave reviews, not just Google users.


CBT News
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