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soft phone skills

The 4 soft phone skills that will matter in 2022

When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd...

Service: It’s time to make status updates your friend, not your...

According to Car Wars data gathered from thousands of dealerships across North America, only 26% of outbound calls made by service departments in 2021...