Tag: staff
Why Complainers Will Ultimately Sink Your Ship
You’ve likely heard the expression that one bad apple can spoil the whole barrel. In the case of workplace complaints, this axiom holds especially...
Reducing Stress to Boost Performance in the Workplace
Having stress in the workplace makes for an unproductive workplace. Stressed employees have difficulty finishing tasks on schedule and have a harder time positively...
Benefits of Working in F&I
There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique...
Meet The Customer Where They Shop: Solutions for Online Retailing – Scott Gunnell, JM&A
Are you still trying to figure out how online shopping and digital retailing affect your bottom line? To help us navigate through these issues...
How Puente Hills Ford Achieved #1 CSI Score in Southern California
“I just got out of a meeting pumping up my guys for you and I’s interview. It’s all about pumping the guys up because...
Is Overcoming Objections a Lost Art?
On this week's episode of F&I Today, Becky Chernek discusses whether or not the F&I manager should be using closing tactics with the customer to...
Using Technology to Connect with More Customers
On this week's episode of Kain & Co., David Kain invites Shaun Kniffin, Marketing Director for Germain Motor Company, to talk about how they...
Don’t Take the Bait
Nobody can offend you without your consent. If anybody says or does anything to try and get under your skin, don't give in. On...
Daily Save-A-Deal Meetings
On this week's episode of On the Mark, Mark answers a question from Ron Whittaker, General Sales Manager at Joseph Airport Hyundai in Vandalia,...
