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mask

How auto retailers can deal with the CDC guidelines on mask...

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As more residents in the United States are vaccinated against COVID-19, the CDC updates guidelines for participating in routine activities and mask usage. As...
female

How dealers can attract and retain female staff

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Hiring and holding onto female employees isn't just about diversifying a dealership's staff or appealing to female buyers. Evidence has repeatedly shown that including women at all levels...
employees

How to develop employees if you cannot promote them during COVID-19

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Considering all the ways the COVID-19 pandemic is likely impacting your dealership, it may be a stretch to think about offering a promotion to...
F&I

3 ways data analytics can help your F&I staff

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As the markets start waking up from their COVID-19 slowdown, F&I departments are also trying to get back in the groove they were in...
service

How Dealers Can Streamline Pickup and Drop-off for Service

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The effect of the novel coronavirus has yet to recede in the United States, and the overall consumer sentiment among Americans is split between...
F&I

How F&I Can Benefit from a Little Positivity and a Return...

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The headlines all throughout the media and even the industry trade publications all seem to be negative when it comes to the state of...
COVID-19

Expectations for Standardized Dealership Safety After COVID-19

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While the global coronavirus pandemic has shuttered many businesses for the past couple of months, there are also changes being made to the way...
F&I

F&I Can Use the COVID-19 Slowdown to Polish Their Skills

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We are truly living in unprecedented times. Just a month ago, few were talking about wearing masks in public or wondering when the federal...
customers

How to Excel at Offering an Exceptional Customer Experience During COVID-19

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Like many other businesses, dealership owners now have the task of keeping customers engaged while also accounting for their safety during this COVID-19 crisis. Years...
F&I

A Look at Changes Coming to F&I in 2020

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A new decade is here and with it, a lot of speculation on what the state of the auto industry will look like in...