Relevant and Engaging Training Tips for Your Automotive Team | How Lyft is helping dealers with service and sales | Do used-car sales offer dealers new opportunities?

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On today’s CBT Newscast for Friday, February 23rd, 2018

Sally Whitesell: Relevant and Engaging Training Tips for Your Automotive Team
CBT News Contributor Sally Whitesell, Founder, and CEO of SW Service Solutions, Shares Training Tips for your team using strategies that are relevant and engaging . SW Service Solutions provides Automotive service advisor training that turns your service advisors into sales and customer service professionals. Watch Now

How Lyft is helping dealers with service and sales
On-demand transportation company Lyft wants to improve the customer experience at dealerships and provide a new way for drivers to get on the road, as well as help dealers increase their sales through referral opportunities. The company has partnered with the National Independent Automobile Dealers Association to do so. Read More

Do used-car sales offer dealers new opportunities?
More dealership groups are establishing standalone used-car stores to boost their pre-owned sales, according to WardsAuto. Evidently, there is good reason to establish more used-car sales avenues. Manheim, an auto auction company, forecasts the used-car market will be 29.5 million units this year. New car sales are forecast to be about 16.7 million units. Read More

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