TSLA354.8101.97%
GM77.000-3.47%
F12.050-0.2539%
RIVN14.940-0.03%
CYD31.030-1.58%
HMC31.600-0.49%
TM183.100-3.615%
CVNA62.555-1.065%
PAG200.340-1.44%
LAD291.8302.57%
AN157.4400.64%
GPI240.450-0.48%
ABG172.300-1.65%
SAH60.3500.5%
TSLA354.8101.97%
GM77.000-3.47%
F12.050-0.2539%
RIVN14.940-0.03%
CYD31.030-1.58%
HMC31.600-0.49%
TM183.100-3.615%
CVNA62.555-1.065%
PAG200.340-1.44%
LAD291.8302.57%
AN157.4400.64%
GPI240.450-0.48%
ABG172.300-1.65%
SAH60.3500.5%
TSLA354.8101.97%
GM77.000-3.47%
F12.050-0.2539%
RIVN14.940-0.03%
CYD31.030-1.58%
HMC31.600-0.49%
TM183.100-3.615%
CVNA62.555-1.065%
PAG200.340-1.44%
LAD291.8302.57%
AN157.4400.64%
GPI240.450-0.48%
ABG172.300-1.65%
SAH60.3500.5%

5 Things that Make a Service Department Successful

In this interview, CBT’s Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be more successful.
More from Fixed-Ops
M5's Lee Harkins on unlocking hidden fixed ops revenue

M5’s Lee Harkins on unlocking hidden fixed ops revenue

- September 29, 2026
A few overlooked fixed ops numbers show where service revenue is slipping away. On today's edition of CBT Live, Lee Harkins, President and CEO of M5 Management Services, explains why additional...
Iran conflict driving up oil change costs, squeezing fixed ops margins

Iran conflict driving up oil costs, squeezing fixed ops margins

- September 28, 2026
On the Dash: Iran conflict disruptions are cutting oil suppliers' notice before price hikes to days, not weeks. Dealers now pay $5 to $7 more per oil change than they...
Service scheduling improves industry-wide, Volkswagen dealers lead the pack

Service scheduling improves industry-wide, Volkswagen dealers lead the pack

- September 15, 2026
On the Dash: Every brand in the study improved its service scheduling score, lifting the industry average 7 points Volkswagen ranked first overall, Volvo second, with Acura, BMW, Mazda and...
Why fixed ops is the new front end for dealerships

Why fixed ops is the new front end for dealerships

- September 10, 2026
In today’s market, the service lane may be the dealership’s most valuable opportunity to retain a customer before the next vehicle purchase. Skyler Chadwick, Director of Product Consulting at Cox...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.