TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


sales process

service dept.

How to Increase Revenue and Simplify Your Process in the Service Dept.

- August 29, 2017
On this week's episode of the Weekly Tune-Up, Becky Nixon presents a few effective steps in your service department that will increase revenue and streamline your operation and process for...

Taking advantage of what’s relevant to your customers

- August 21, 2017
We communicate with our customers via email, texts, phones, but is what we’re saying to them relevant to their needs?  Cory explains why it’s important to be specific when tailoring...
newscast

Is management training tied to more sales/better profits? | Gain Control of the Sales Process | An Interactive and Personal Conference for the Progressive Dealer

- August 16, 2017
On today's CBT Newscast for Wednesday, August 16th, 2017: Is management training tied to more sales/better profits? Joe Gumm sits down with Brad Lea, Founder and CEO of Lightspeed VT, to talk...
Online Retailing

How Online Car Retailers are Changing the Sales Process

- August 15, 2017
They understand their customer, and it’s resonating. Some dealerships have acknowledged that growth comes through evolution, and embrace what the industry’s statistics are saying. 43 percent of car shoppers view...
newscast

Why are customers so interested in trucks & SUVs? | 5 Ways to Add a Personal Touch to Your Online Sales Process | The Impact of Stair-Step Incentive Programs on America’s Auto Dealer

- August 10, 2017
On today's CBT Newscast for Thursday, August 10th, 2017: Why are customers so interested in trucks & SUVs? We know SUVs, trucks, and crossovers remain popular among car buyers. Why they remain...
Sales Auditing

How auditing your sales process can impact sales | 3 questions that will turbocharge your community engagement | Mired in Regulation

- July 13, 2017
On today's CBT Newscast for Thursday, July 13th, 2017: How auditing your sales process can impact sales Jim Fitzpatrick invites Glenn Pasch, CEO and Partner at PCG Companies, to discuss the recent...
Auditing Sales Process

How auditing your sales process can impact sales

- July 13, 2017
Jim Fitzpatrick invites Glenn Pasch, CEO and Partner at PCG Companies, to discuss the recent sales plateau and Glenn gives his advice for finishing the month out where you want...
newscast

How do regulations benefit customers? | Why the Auto Retail Market is Doing Great | Anticipating Trends vs Forecasting | Dealership’s Response to Panhandler Goes Viral

- June 21, 2017
On today's CBT Newscast for Wednesday, June 21st, 2017: How do regulations benefit customers? Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process...
regulations

How do regulations benefit customers?

- June 21, 2017
Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies, to discuss simplifying the sales process for customers, industry regulations, and F&I Manager training.
experience

Change the Experience, Change the Results

- June 2, 2017
What Do You Expect when You Book a Hotel Room? Exactly! The studies are clear: According to DrivingSales, 99 percent of buyers expect a hassle when they start the car buying...


CBT News
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