Thursday, December 9, 2021
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Roger Love

Are you earning the sale or just benefiting from the...

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On the latest edition of Straight to the Point, host Frank J. Lopes asks the question, are automotive professionals really earning the higher salaries they have?   Many auto professionals are getting paid more than ever before. Lopes says the reality of the situation is that most people, while they’re getting paid more, aren’t necessarily earning it. In […]
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Roger Love

Why it’s time for automotive professionals to get paid what...

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On the latest edition of Straight to the Point, host Frank J. Lopes discusses why it’s time for automotive professionals to reclaim front-end gross. For years, automotive professionals have been working hard and putting in their time, only to get paid, less than what they deserve. He says back in the day, selling vehicles was a […]
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technicians

Three ways to improve auto technician satisfaction

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Are auto technicians happy with their jobs? Not for the most part. A recent survey shows that automotive service technicians rate their average career happiness at three out of five stars, leaving them in the bottom 31% of all careers. Let’s face it – the life of an auto technician is anything but glamorous. Long […]
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negotiations

The Science of Negotiation: Best Practices for Handling Negotiations at...

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Negotiation is a word that causes excitement in some and dread in others. To many, negotiations may seem like an unnecessary part of doing business, but in most industries—including automotive dealerships—negotiation is a regular part of life. The ultimate goal should be to ensure a beneficial outcome that not only satisfies what you are looking […]
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pay plans

Transitioning Employees from Incentive Based Pay Plans to Salary

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We all know the auto industry is a fast-paced, cutthroat world. From salespeople to service advisors to service technicians, almost everyone in the dealership expects some sort of incentive for good performance. That being said, there may be positions or employees where a salary makes more sense. While you don’t find many dealerships with salaried […]
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pay plan

The Pay Plan Paradigm

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Challenging positions in your dealership deserve good compensation, especially for those related directly to income. Sales people, both on the sales floor and at the service desk, are up to the task every month, striving to provide an exceptional customer experience while selling more than the previous month. In many dealerships across the nation, pay […]
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Why an hourly rate is more important to your dealership’s...

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When it comes to running a BDC as a manager or working as a phone agent, some might say it’s pretty difficult. In fact, some would say not a lot of people would aspire to do a job that’s looked upon as repetitive and mundane. Running a successful BDC can be done, according to Bill […]
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