TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%
TSLA426.0108.16%
GM78.7901.58%
F14.9301.26%
RIVN14.2200.07%
CYD57.3501.69%
HMC26.4700.21%
TM189.080-0.58%
CVNA68.2803.89%
PAG164.7303%
LAD276.5802.05%
AN189.9803.55%
GPI326.1806.07%
ABG187.7202.34%
SAH78.1602.26%


Retail Automotive

sales calls

6 Things You Need to Know to Make Good Sales Calls

- February 4, 2020
The cold call isn’t quite dead yet. In fact, with so many people walking around with their primary phones in their hands all the time, sales calls are seeing a...
Jim Roche

CBT Automotive Newscast for February 4th, 2020

- February 4, 2020
Today on CBTNews.com - Tuesday, February 4th, 2020: How to Create and Retain Loyal Customers for Your Service Drive - Jim Roche, Cox Automotive Today, we welcome back Jim Roche, Vice President...
Proactive Dealer Solutions

Proactive Dealer Solutions Rebrands, Enhances Platform

- February 4, 2020
HUNTERSVILLE, N.C. (Feb. 1, 2020) — Proactive Dealer Solutions (PDS), The BDC Experts, a North American training and consulting company specializing in conversational intelligence, call handling, and coaching, has rebranded...
rewards

Customer Rewards Programs: Do They Work?

- February 3, 2020
The short answer is “yes.” The long answer is “yes, but...” As in, yes, customer rewards programs work, but they often aren’t working up to their potential. This means businesses...
defenses

Getting the Customer to Lower Their Defenses

- February 3, 2020
On this week's episode of Straight Talk, David Lewis talks about how to deal with obstacles put in place by the customer and getting them to lower their defenses so...
Erica Danford

CBT Automotive Newscast for February 3, 2020

- February 3, 2020
Today on CBTNews.com - Monday, February 3rd, 2020: Integrating Your Online Reputation Strategy into Your Dealership's Marketing Plan In the automotive industry, positive consumer reviews are crucial ways dealers can attract new...
Steve Finlay

CBT News Week In Review: January 31, 2020

- January 31, 2020
CBT News Week In Review for Friday, January 31st, 2020: Glenn Pasch on Alleviating Pain Points in Your Customer Journey Please join us in welcoming back Glenn Pasch, auto marketing expert and...
Dale Pollak

CBT Automotive Newscast for January 30, 2020

- January 30, 2020
Today on CBTNews.com - Thursday, January 30th, 2020: Dale Pollak's New Approach to Greater Profitability in Your Used-Car Department On today’s show, we’re pleased to welcome Dale Pollak, Founder of vAuto and...
digital

Your Top Digital Strategy for 2020 is in the Dealership

- January 30, 2020
Digital retailing continues to gain ground within the automotive industry. We’ve all seen the news stories sharing the growth of online transactions and new delivery options driven by Carvana, Vroom...
body language

Improve Your Sales Strategy by Avoiding These 3 Body Language Barriers

- January 29, 2020
It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a sale. Though often unconscious, our body...


CBT News
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