It’s essential to have a strong pitch. But even before you say a word, you’re already sending signals that can make or break a sale. Though often unconscious, our body...
Today on CBTNews.com - Tuesday, January 29th, 2020:
Assessing 5 Major Auto Retail Trends with Steve Finlay, Editor of WardsAuto
In years past, a common criticism the auto industry has faced is...
There is a lot of talk today about speeding up the sales process. Even with all the improvements the automotive industry has seen over the last few years, the average...
Today on CBTNews.com - Tuesday, January 28th, 2020:
Cox Automotive Chief Economist Jonathan Smoke Discusses Vehicle Affordability, EVs, and Much More
Year-end sales data has been released for the auto retail industry,...
On today’s show, we’re pleased to welcome Tom Harsha, Chief Product Officer at CallRevu, a call tracking and call monitoring solutions company. Tom is here to discuss all of the...
Today on CBTNews.com - Monday, January 27th, 2020:
Glenn Pasch on Alleviating Pain Points in Your Customer Journey
Please join us in welcoming back Glenn Pasch, auto marketing expert and CEO of...
Over the past two years I have heard consistently from dealers that their websites are less productive than they used to be. There are a number of factors that come...
The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or disregarded by sales teams. You’re left...
CBT News Week In Review for Friday, January 24th, 2020:
A Year in Review and 2020 Industry Predictions from NADA's Chief Economist Patrick Manzi
2019 for the auto retail industry has come...
On today’s show, we’re pleased to welcome in Mike Cavanaugh, Executive Vice President for MAX Digital, who is here to discuss revamping your BDC in 2020 as well as the...