What a mystery shopping study reveals about dealership processes
Joe talks to Steve Finlay about a recent article he wrote for WardsAuto, building rapport, and a mystery shopping study.
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
management
Do These 3 Things When Team Morale is Low at Your Dealership
On July 18, a fire broke out in service department of Buff Whelan Chevrolet in Sterling Heights, Michigan. It quickly spread and raged for four hours. The entire service department...
Why Management Training is Important
Joe talks to Dave Anderson, author and President of LearnToLead, about why training your managers is essential and how often they should be trained.
Why Management Training is Important | Do These 3 Things When Team Morale is Low at Your Dealership | Facebook Messenger for your Dealership
On today's CBT Newscast for Thursday, July 27th, 2017:
Why Management Training is Important
Joe talks to Dave Anderson, author and President of LearnToLead, about why training your managers is essential and...
Can Your Dealership Bounce Back?
What do you think of when you hear the word disaster? There are natural disasters, of course, that you may get some warning for: storms, floods and fire. Then there...
Want to run your own business? You may already be doing so.
Are you a salesperson who dreams of running your own business one day? According to David Lewis, you already do.
What dealers can do better
Alan Ram talks to CBT News about why you don't need more people, you just need your people to do more.
Eight Steps to a Build a Stronger Dealership Team
Do your employees function as a team? In an effort to motivate employees, most managers talk about team building, but not all of them walk the talk. Many auto dealers...
The Blinker App Provides Easy Finance Options | 8 Steps to a Build a Stronger Dealership Team | Consumer Loyalty to SUV/CUVs Highest Ever
On today's CBT Newscast for July 19th, 2017:
The Blinker App Provides Easy Finance Options
Joe sits down with Andrew Price, VP of Marketing and Creative at Blinker. Blinker, the first-ever mobile...
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