Effective internal communication is incredibly important to any company, and any entrepreneur. But skillful communication is so much more than that: communication can mean the difference between your business succeeding...
In researching how people learn, and working with teams across the country, I find one of the biggest hindrances for improvement is the Performance Prejudice of the staff’s leaders.
Now I...
More and more people feel stuck at work and are looking for validation. Not only do they want to be heard, but more importantly they want to know that their...
Effective questions, getting better answers and taking action are the keys to problem solving, innovation, and unlocking the full potential opportunity for your dealership’s business. In fact, asking better questions...
Are you tracking when your sales team hit their goals? What did they do differently? Creating a road map of your sales team's successes and failures can help keep your...
To be a successful manager, you have to learn to communicate with authority—so that your team takes you seriously, respects your leadership, and follows your direction.
Fortunately, learning to be a...
Raise your hand--who likes to discipline an employee? I hear crickets chirping in the background.
Yet discipline is a cornerstone of highly productive companies. Without it, employee performance is at risk.
But...
David brings on John Malishenko, Director of Operations with Germain Motors, to discuss the best practices for leading your dealership team to success.