Sunday, August 14, 2022
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companies

Hurricane season and its impact on auto players

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Hurricane Ida swept across many Gulf Coast states through the northeast leaving a path of destruction, displacements, and power outages in its wake. Storms continue to hit the southern states and beyond, with many companies in subsequent flash flooding, resulting in billions of dollars in damages. The impact on the automotive supply chain and various […]
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safety

Five ways car dealers can prioritize safety for employees and customers

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The Occupational Safety and Health Administration (OSHA) held its annual “Safe + Sound” week in mid-August, which brings awareness to the best safety practices and procedures for businesses to follow. Businesses from all over the United States plus almost 100 international businesses participated this year to discover what safety measures may be most beneficial for […]
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F&I

What are the best ways to involve the F&I department on...

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Every dealership is set up the same way – sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part to play both in overall profit and in the customer experience. However, when you look at the sales and F&I departments together, there are some in the business that […]
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insurance

Study shows car buyers want a smoother insurance experience at the...

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A new study conducted by DealerPolicy revealed that auto insurance plays a larger role in a vehicle purchasing decision than previously thought. More than seven in ten shoppers weigh the cost of car insurance before completing their vehicle purchase. Of the car buyers surveyed, under half responded that the dealership staff “did nothing to assist with finding […]
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Tips to Protect Your Dealership from Loss and Damage

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Whether instances are becoming more frequent or stories are readily available on social media, intentional damage at dealerships has been more prevalent. An arsonist firebombed a Tampa Bay dealership, King of Carz, in the wee hours of the morning at the end of June. A Columbia, IL dealership was the subject of a break-in July […]
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stimulus

Deal Struck on White House Stimulus Package

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On Tuesday, March 24, 2020, The US government announced that a deal had been struck between the Trump administration and the bipartisan Senate. Valued at more than $2 trillion, the financial aid comes in the form of both tax breaks and spending to stimulate the US economy. A significant portion of the stimulus package will […]
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technician

Dealing with the Technician Drought

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There is a “Technician Drought” that has been plaguing the car industry for decades, pretty severely for the past 5 years or so. Finding and keeping excellent quality techs has been as elusive as a rainstorm in the middle of the desert. Like a real drought, this ailment causes the rationing of your most precious […]
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cash

Converting the Cash Buyer in F&I – It Could Be Easier...

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There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’. Ever. It is the most dreaded scenario that almost always deflates even the most successful F&I manager with years in the business. In fact, I have seen some in F&I literally […]
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insurance

The Benefits of Incorporating Insurance Shopping into the Car Buying Experience...

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 A criticism dealers often hear from customers is that it takes too long to buy a car. However, there are plenty of ways to cut down on buying times and alleviate customer frustration. One of those ways in to better facilitate the insurance shopping process right there in the dealership, so customers can walk […]
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F&I

Proven Techniques to Boost Participant Performance Back in the Store: Forrest...

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For over 40 years, JM&A Group has provided F&I business solutions to help make automotive dealers more successful. Forrest Heathcott, President of the company, joins CBT News at NADA 2018 where Jim Fitzpatrick congratulates Forrest and the JM&A Group team on their years of success and what their plans are to keep the same momentum […]
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