How to Strengthen the Teamwork Between Service Advisors
Success in your service department relies heavily on teamwork. No single member of the team can perform all of the tasks necessary for a successful customer experience. There are too...
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
fixed ops
Increase Vehicle Sales By Using These Tactics in Your Fixed-Ops Department – David Lewis
In this segment, Jim Fitzpatrick talks with David Lewis, CEO and President of David Lewis & Assoc. and discuss the auto industry as it moves into the fourth quarter of 2018. David explains...
How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the NADA, the average turnover rate is...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche, VP of marketing and management services...
Service Department Now Makes Up 49% of Your dealership’s Gross Profit
The automotive industry is always varying, especially as consumer behaviors and the status of the economy continue to shift. The retail market of vehicles is hurting at the moment, so...
Professional Service Advisor Qualities: A Quick Checklist to See If You Have the Right People
A Professional Service Advisor is the person your valued customers have the most contact with at the dealership while getting their cars serviced. It’s important for them to always be...
How To Sell More Alignments In Your Service Department
Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
Want to Increase Tire Sales? Here’s How to Do it!
With Amazon’s recent purchase of the online pharmacy company Pillpack, it is hard to ignore the thought: is there any industry Amazon founder Jeff Bezos doesn’t want to dominate if...
Who is the Squeaky Wheel?
On this week's edition of the Weekly Tune-Up, Becky Nixon explains how to find out who the "squeaky wheel" is in your department and how you can get everybody to...
The Benefits of Working in the Service Department
When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in the car business!” While a career...
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