TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

career paths

How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild

- September 24, 2018
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the NADA, the average turnover rate is...
Management & Leadership Fixed-Ops
fixed-ops

Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops – Jim Roche

- September 20, 2018
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche, VP of marketing and management services...
Fixed-Ops Auto News
fixed operations

Service Department Now Makes Up 49% of Your dealership’s Gross Profit

- September 10, 2018
The automotive industry is always varying, especially as consumer behaviors and the status of the economy continue to shift. The retail market of vehicles is hurting at the moment, so...
Daily Automotive News Auto News
service advisor

Professional Service Advisor Qualities: A Quick Checklist to See If You Have the Right People

- August 31, 2018
A Professional Service Advisor is the person your valued customers have the most contact with at the dealership while getting their cars serviced. It’s important for them to always be...
Fixed-Ops Auto News
alignments

How To Sell More Alignments In Your Service Department

- August 23, 2018
Have your Service Advisors been trained on tire wear?  Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
Tips & Training
tires

Want to Increase Tire Sales? Here’s How to Do it!

- August 15, 2018
With Amazon’s recent purchase of the online pharmacy company Pillpack, it is hard to ignore the thought:  is there any industry Amazon founder Jeff Bezos doesn’t want to dominate if...
Fixed-Ops Auto News

Who is the Squeaky Wheel?

- July 24, 2018
  On this week's edition of the Weekly Tune-Up, Becky Nixon explains how to find out who the "squeaky wheel" is in your department and how you can get everybody to...
Daily Newscast
service department

The Benefits of Working in the Service Department

- July 11, 2018
When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in the car business!” While a career...
Fixed-Ops Auto News
psychological transference

Psychological Transference in the Service Drive

- July 10, 2018
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a service advisor's ability to sell additional...
Daily Newscast
parts wholesale

The Cost of a Parts Wholesale Business

- July 3, 2018
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about a topic discussed during expense conversations in your parts and service operation: the cost of a parts wholesale...
Daily Newscast

Latest Articles

New U.S. trade proposal would raise vehicle content requirements, reshape North American supply chains
Latest Articles 06/01/26

New U.S. trade proposal would raise vehicle content requirements, reshape North American supply chains

Mercedes-Benz dealers face uncertainty as Congress weighs ownership restrictions
Latest Articles 06/01/26

Mercedes-Benz dealers face uncertainty as Congress weighs ownership restrictions

SEO is not enough. How GEO is rewriting the rules of automotive search
Latest Articles 06/01/26

Dealers must act on GEO now as AI shifts car-buying behavior

5 key things killing your service advisor training (and how to fix them)
Latest Articles 06/01/26

5 key things killing your service advisor training (and how to fix them)

What the FTC's warning letters mean for car dealers and their social media teams
Latest Articles 06/01/26

What the FTC’s warning letters mean for car dealers and their social media teams

Why inventory, service, and sales can't operate as separate experiences anymore
Latest Articles 06/01/26

Why inventory, service, and sales can’t operate as separate experiences anymore

Weekly roundup: FTC reveals names of dealers warned over deceptive pricing, New-vehicle sales hold steady in May, Scout Motors to bring 1,200 jobs to new HQ
Latest Articles 05/30/26

Weekly roundup: FTC reveals names of dealers warned over deceptive pricing, New-vehicle sales hold steady in May, Scout Motors to bring 1,200 jobs to new HQ

CBT News heads to Washington, D.C., to host Auto Leadership Summit
Latest Articles 05/29/26

CBT News to host Auto Leadership Summit: Fair Pricing & Compliance June 16 in Washington, D.C.

FTC names the 97 dealerships and groups it warned about deceptive pricing
Latest Articles 05/29/26

FTC names the 97 dealerships and groups it warned about deceptive pricing

Woodhouse Auto Family acquires Ferrari of Denver in Colorado
Latest Articles 05/29/26

Woodhouse Auto Family acquires Ferrari of Denver in Colorado