TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

repair guide

Jim Roche of Cox Automotive Explains How the KBB Auto Repair Guide Can Help Drive Additional Revenue to Your Dealership

- November 13, 2019
On today's show, Cox Automotive Vice President, Jim Roche joins CBT to discuss the many capabilities of Kelley Blue Book's brand new auto repair guide. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hi everyone. I'm...
Fixed-Ops Auto News
newscast

Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact of Digital Retailing | Porsche, Volvo, and Subaru Come Out on Top in October | 5 Qualities That are Found in High-Performing Salespeople

- November 5, 2019
Today on CBTNews.com - Tuesday, November 5th, 2019: Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact of Digital Retailing On today’s show, we welcome back Bill Wittenmyer, partner and...
Daily Newscast
winter preparedness

Winter Preparedness: What Should Your Dealership Offer?

- November 4, 2019
Winter is coming. It may have already started to hit in some parts of the country. Where I come from, we often joke (at the first sight of snow) about...
Sales & Marketing Fixed-Ops
performance

Where Performance is Measured and Reported, Performance Improves!

- October 28, 2019
In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can you identify their status as a...
Fixed-Ops Auto News
fixed-ops

5 Fixed-Ops Trends to Pay Attention to in Q4 of 2019

- September 27, 2019
As 2019 winds to a close, it is important to recognize trends that are occurring in the world of Fixed-Ops. 2019 has brought many changes and evolutions in the automotive...
Fixed-Ops Auto News
Apprentice Program

How Manheim’s New Apprentice Program is Helping to Tackle the Technician Shortage – Tony Markese, VP of Reconditioning

- September 25, 2019
The challenge for service managers isn’t just finding warm bodies, it’s finding qualified and skilled technicians who are willing to step into open positions. However, some auto industry players are...
Fixed-Ops Auto News
service

5 Tips and Strategies for an Effective Service Department Mentoring Program

- September 18, 2019
Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an apprenticeship to a master of the...
Fixed-Ops Auto News
entry-level technicians

How Should You Pay Entry-Level Technicians?

- September 9, 2019
On today's episode of the Weekly Tune-Up, Becky Nixon discusses whether you should pay your entry-level technicians at a flat-rate or hourly as well as some pros and cons of...
Daily Newscast

Try Performing A Basic Service Inspection Immediately, Then Prioritizing Work Your Customer Needs

- September 9, 2019
Every customer who pulls into your service department deserves to know the overall condition of their vehicle, each time he or she visits. As a matter of safety, a check...
Fixed-Ops Auto News
Lee Harkins

Usher in the Next Generation of Service Technicians with These Proven Strategies – Lee Harkins, M5 Management Services

- September 5, 2019
According to NADA, the auto retail industry needs to fill and replace 76,000 technician jobs each year in order to offset the pace of industry growth. And with baby-boomers beginning...
Fixed-Ops Auto News

Latest Articles

New U.S. trade proposal would raise vehicle content requirements, reshape North American supply chains
Latest Articles 06/01/26

New U.S. trade proposal would raise vehicle content requirements, reshape North American supply chains

UAW strike begins at major GM supplier after contract talks fail
Latest Articles 06/01/26

UAW strike begins at major GM supplier after contract talks fail

Mercedes-Benz dealers face uncertainty as Congress weighs ownership restrictions
Latest Articles 06/01/26

Mercedes-Benz dealers face uncertainty as Congress weighs ownership restrictions

SEO is not enough. How GEO is rewriting the rules of automotive search
Latest Articles 06/01/26

Dealers must act on GEO now as AI shifts car-buying behavior

5 key things killing your service advisor training (and how to fix them)
Latest Articles 06/01/26

5 key things killing your service advisor training (and how to fix them)

What the FTC's warning letters mean for car dealers and their social media teams
Latest Articles 06/01/26

What the FTC’s warning letters mean for car dealers and their social media teams

Why inventory, service, and sales can't operate as separate experiences anymore
Latest Articles 06/01/26

Why inventory, service, and sales can’t operate as separate experiences anymore

Weekly roundup: FTC reveals names of dealers warned over deceptive pricing, New-vehicle sales hold steady in May, Scout Motors to bring 1,200 jobs to new HQ
Latest Articles 05/30/26

Weekly roundup: FTC reveals names of dealers warned over deceptive pricing, New-vehicle sales hold steady in May, Scout Motors to bring 1,200 jobs to new HQ

CBT News heads to Washington, D.C., to host Auto Leadership Summit
Latest Articles 05/29/26

CBT News to host Auto Leadership Summit: Fair Pricing & Compliance June 16 in Washington, D.C.

FTC names the 97 dealerships and groups it warned about deceptive pricing
Latest Articles 05/29/26

FTC names the 97 dealerships and groups it warned about deceptive pricing