Tag: fixed ops
How Career Path Models Can Curb Employee Turnover in Fixed-Ops –...
Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the...
Safeguard Growth and Profitability in Your Dealership By Focusing on Fixed-Ops...
According to a recent report, service departments now comprise 49 percent of a dealership's gross profit. CBT Automotive Network sits down with Jim Roche,...
Service Department Now Makes Up 49% of Your dealership’s Gross Profit
The automotive industry is always varying, especially as consumer behaviors and the status of the economy continue to shift. The retail market of vehicles...
Professional Service Advisor Qualities: A Quick Checklist to See If You...
A Professional Service Advisor is the person your valued customers have the most contact with at the dealership while getting their cars serviced. It’s...
How To Sell More Alignments In Your Service Department
Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip...
Want to Increase Tire Sales? Here’s How to Do it!
With Amazon’s recent purchase of the online pharmacy company Pillpack, it is hard to ignore the thought: is there any industry Amazon founder Jeff...
Who is the Squeaky Wheel?
On this week's edition of the Weekly Tune-Up, Becky Nixon explains how to find out who the "squeaky wheel" is in your department and...
The Benefits of Working in the Service Department
When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in...
Psychological Transference in the Service Drive
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a...
The Cost of a Parts Wholesale Business
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about a topic discussed during expense conversations in your parts and service operation:...