TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

habits

8 Habits That Every Service Manager Should Adopt in Order to Be Successful – Michael Roppo

- March 11, 2020
Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you and your staff don’t fall back...
Management & Leadership Auto News
Michael Roppo

CBT Automotive Newscast for March 11, 2020

- March 11, 2020
Today on CBTNews.com - Wednesday, March 11th, 2020: 8 Habits That Every Service Manager Should Adopt in Order to Be Successful - Michael Roppo Setting and enforcing a new standard in your...
Daily Newscast
acquisition

Customer Acquisition and Retention

- March 9, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim and John discuss the...
Daily Newscast
service department

Are Service Department Hours in Line with Customer Needs?

- March 9, 2020
Call tracking and lead management provider, CallSource, analyzed 106 million inbound phone calls to dealerships over three years. Of those calls, more than three-quarters of those calls were for the...
Fixed-Ops Auto News
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...
Fixed-Ops Auto News
Michael Roppo

CBT Automotive Newscast for March 4, 2020

- March 4, 2020
 Today on CBTNews.com - Wednesday, March 4th, 2020: What It Takes To Find, Train, and Retain Great Service Technicians - Michael Roppo, Automotive Management Resources On today’s show, we’re pleased to welcome...
Daily Newscast
Clutch

The Keys to Running a Profitable Subscription Business – Vince Zappa, Clutch Technologies

- March 4, 2020
Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Vince Zappa, president of Clutch Technologies. Thanks so much for...
Daily Automotive News Fixed-Ops
work week

Pros and Cons of a 4-Day Work Week for Service Technicians

- March 2, 2020
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the time of his prediction, the industrial...
Fixed-Ops Auto News
technicians

The Best Way to Pay Technicians

- March 2, 2020
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim talks to John about what...
Daily Newscast
reconditioning

6 Tips to Make the Reconditioning Process Easier and More Efficient

- February 26, 2020
One of the fastest ways to increase used vehicle sales and profits is to streamline the reconditioning process. Buying great inventory at a great price is only half the battle....
Fixed-Ops Auto News

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FTC names the 97 dealerships and groups it warned about deceptive pricing
Latest Articles 05/29/26

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