TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

Ferguson

Three key elements to help your car dealership adopt a service-centric model

- August 4, 2021
On today’s exclusive CBT News Power Lunch, we’re pleased to welcome Darrel Ferguson, Director of Performance Management at Xtime, a Cox Automotive brand. Ferguson begins the conversation by discussing why many...
Fixed-Ops Power Lunch
service

What do techs want from a service advisor?

- July 26, 2021
When a dealership hires a service advisor, they do well to consider how this person will interact with the customers. However, it’s vital not to overlook what the technicians want from...
Fixed-Ops Articles
used vehicles

Cox Automotive’s Randy Kobat shares the best practices and acquisition methods for used vehicles

- July 7, 2021
How can car dealerships best maintain profit in today’s environment with low new car inventory and high demand for used vehicles? Randy Kobat, Vice President of Operations for Inventory Management...
Sales & Marketing Publishing Partners
performance

This is a MUST DO list for maximum fixed ops performance

- July 2, 2021
Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in that job. That said, what are...
Fixed-Ops Articles
fixed-ops

How car dealerships can revamp their marketing strategies to increase fixed-ops revenue – Jade Terreberry, Cox Automotive

- June 21, 2021
For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector – from OEMs to dealerships and...
Power Lunch Fixed-Ops

Warranty pay service could be your next growth area

- June 16, 2021
Dealerships will agree that that the past year has caused more stress than any time since the last recession. But, the chip shortage aside, more and more owners are discovering...
Fixed-Ops Articles
Don Reed

How consistent processes can increase revenue in the service department – Don Reed

- April 28, 2021
Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined by fixed-ops expert Don Reed, CEO...
Fixed-Ops Featured
service department

How to maximize employee performance in the service department – Michael Roppo

- April 21, 2021
Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the show to discuss maximizing employee performance...
Fixed-Ops Featured
fixed-operations - John Fairchild

What should car dealers look for when hiring fixed-operations employees? – John Fairchild

- April 8, 2021
Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and improving every area of dealership fixed-operations. Fairchild...
Fixed-Ops Featured
customers

How to influence dealership customers to return for service appointments

- March 17, 2021
Prior to the COVID-19 pandemic, only 30% of customers surveyed by Cox Automotive stated that they’ve serviced their vehicles at the dealership in the previous year. Keeping customers coming back...
Fixed-Ops Articles

Latest Articles
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Weekly roundup: Ford tariff pressure, Bernie Moreno on industry challenges, broker sales crackdown
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Volkswagen halts ID.4 production, Kia plans hybrid pickup, Cars.com cuts workforce

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Volkswagen to halt U.S. production of ID.4 as EV demand softens
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Kia targets U.S. pickup market with hybrid truck launch by 2030
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Kia targets U.S. pickup market with hybrid truck launch by 2030

Cars.com cuts 11% of workforce, boosts share buyback plan amid cost realignment
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Cox Automotive report shows new-vehicle prices rise in March as incentives stabilize
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2026 Mazda CX-30 first look — A baby CX-50
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legacy automakers
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Legacy automakers face urgent reset as China redefines industry speed and cost

Diehl Automotive
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Diehl Automotive adds two Ohio stores with acquisition of Firelands Toyota and Volkswagen of Wooster


CBT News
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