Tag: fixed ops
How Dealer Body Shops Can Navigate the Restart
In April 2020, traffic volumes across the US were reduced by 30 to 60 percent as COVID-19 restrictions kept much of the public at...
CBT Automotive Newscast: August 31, 2020
Today's Featured Interview:
CBT News Market Update: Bob Lanham, Facebook & Lance Schafer, LotLinx
From the beginning of the COVID-19 pandemic to now, digital marketing in...
Is Your Dealership Charging for Service Pickup and Delivery?
Retail automotive trends are constantly shifting so it’s important to stay up-to-date with the latest information and data so you don't miss out on...
Volvo Car USA Encouraging Tech Careers with Free Tools
Technicians have been a rare commodity for years, spurring companies like Manheim to begin developing apprentice technicians in new and creative ways. However, entrants...
Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra...
Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to...
Five Marketing Strategies to Increase Service Department Sales
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships,...
Dealer Forward – Silver Linings: Dealer Roundtable of Marketing, Fixed Operations,...
Welcome to another episode of Dealer Forward. Today’s panel discussion covers the Cox Automotive Marketing, Fixed Ops, and Sales Dealer Playbooks, and examines real...
Service Director Manny Escalon on Customer Retention During the Pandemic
Dealership service departments around the nation are adjusting to the ‘new normal’ in a post COVID-19 world. But what exactly does this mean? We...
4 Disciplines that Create a Standard of Accountability in the Service...
In almost every state across the U.S., dealership service departments were considered essential services and allowed to remain open throughout the COVDID-19 pandemic. With...
Bill Springer on What Consumers Value Most in the Service Department
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President...
