TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%
TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%
TSLA378.030-4.67%
GM82.370-0.36%
F12.000-0.17%
RIVN13.540-0.42%
CYD28.160-1.66%
HMC32.660-0.04%
TM184.720-0.58%
CVNA59.520-4.21%
PAG194.670-1.49%
LAD286.450-3.79%
AN155.440-1.94%
GPI229.640-2.37%
ABG163.930-3.67%
SAH60.8100.25%


fixed operations

fixed operations

Planning Is Good, Actions Are Better: How to Increase Profits and Customer Satisfaction

- January 3, 2020
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good!...
Management & Leadership Auto News
customer-centric

How to Become More Customer Centric at Your Dealership – Jim Roche, Xtime

- January 4, 2019
The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for this year’s changes in the automotive...
Sales & Marketing Fixed-Ops
career paths

Keeping Talent Is Key To Success

- September 19, 2018
Keeping Talent Is Key To SuccessFor many years, dealership fixed operations departments have fought to attract and retain qualified talent. I don’t have to tell you that you can’t just...
Fixed-Ops Auto News
fixed operations

Service Department Now Makes Up 49% of Your dealership’s Gross Profit

- September 10, 2018
The automotive industry is always varying, especially as consumer behaviors and the status of the economy continue to shift. The retail market of vehicles is hurting at the moment, so...
Daily Automotive News Auto News

Why Are You Still Charging Diagnostic Fees?

- November 10, 2016
Staying Competitive in the Service Drive By: David Lewis With the growing number of secondary repair shops competing for dealership customers these days it is hard to understand why so many service...
Fixed-Ops Auto News
facebook ads

Facebook Ads Target Service Customers

- March 27, 2016
Unlocking Digital Gold Mine in the Service Department By Glenn Pasch Think of the Gold Rush of the early 1900’s. People crossed the country because they heard there was a way to find...
Sales & Marketing Auto News
Fixed-Ops Profitable

Make Fixed-Ops Profitable

- March 27, 2016
Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then they are keeping the ones that...
Daily Automotive News Fixed-Ops

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CBT News
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