TSLA374.010-4.92%
GM82.1302.61%
F14.4050.135%
RIVN17.180-0.58%
CYD46.1401.35%
HMC28.530-0.03%
TM179.940-0.4%
CVNA62.745-2.835%
PAG214.57019.38%
LAD339.9509.16%
AN205.9707.49%
GPI327.93016.31%
ABG223.3607.25%
SAH100.8803.35%
TSLA374.010-4.92%
GM82.1302.61%
F14.4050.135%
RIVN17.180-0.58%
CYD46.1401.35%
HMC28.530-0.03%
TM179.940-0.4%
CVNA62.745-2.835%
PAG214.57019.38%
LAD339.9509.16%
AN205.9707.49%
GPI327.93016.31%
ABG223.3607.25%
SAH100.8803.35%
TSLA374.010-4.92%
GM82.1302.61%
F14.4050.135%
RIVN17.180-0.58%
CYD46.1401.35%
HMC28.530-0.03%
TM179.940-0.4%
CVNA62.745-2.835%
PAG214.57019.38%
LAD339.9509.16%
AN205.9707.49%
GPI327.93016.31%
ABG223.3607.25%
SAH100.8803.35%

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