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chat

Are you using online tools effectively? It might be time for...

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According to Insider Intelligence, it’s predicted that consumer retail spending that results from website chat widgets will be as much as $142 billion, fifty...
remote service delivery

Why this Vermont car dealership decided to drop remote service delivery

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Remote service delivery is an operation that many car dealerships have instituted around the country, but one car dealership in Vermont decided to take...
remote

Is there a case for remote vehicle servicing?

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According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by...
Caldwell

What current auto retail conditions tell us about the remainder of...

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Joining us today on CBT News is the Executive Director of industry insights for Edmunds.com, Jessica Caldwell. Caldwell shares with us an update on...
success

Why setting the bar too low leads to employees missing the...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question - why do business leaders set...
inventory

Demand is high but low inventory will temper results, according to...

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As June brings the first half of a historic 2021 to a close, the forecast for the month’s end remains largely positive. JD Power...
fixed-ops

How car dealerships can revamp their marketing strategies to increase fixed-ops...

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For weeks, virtually everyone in the automotive industry has been talking about chip shortages and how they will impact different facets of the sector...
service customers

3 ways car dealerships can compete for service customers

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With nearly 50% of the dealership's profits coming from the service and parts department, it is critical that you appeal to new customers on...
car buyers

More car buyers are purchasing vehicles out of state – how...

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Reduced inventories are now the norm for dealerships, both for new and used vehicles. A recent study by Cars.com identified that almost 10% of...

Reynolds acquires Gubagoo to expand digital retailing capabilities

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The Reynolds and Reynolds Company announced in a press release on June 8 that they have acquired digital retailing provider Gubagoo to round out...