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customer experience

What is the foundation of a truly exceptional customer experience for...

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Today on CBT News, anchor Jim Fitzpatrick welcomes back Aaron Bickart, Executive Vice President and General Manager of OfferLogix. OfferLogix focuses on innovative ways...
Kerri Wise

Kerri Wise discusses how car dealers can expand their customer base...

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Automotive Industry Veteran, Kerri Wise, has been named as Vice President of Marketing for AutoFi. On today’s show, we’re pleased to welcome her to discuss the new appointment. Wise is also President of the Women of Color Automotive Network (WOCAN). Wise also discusses the latest trends in digital retailing and financing. Wise begins the conversation […]
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customer trade-in

Is your car dealership missing out on customer trade-in opportunities? –...

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Today on CBT News, host Jim Fitzpatrick is joined by Sean Gardner, Instructor and Sales Trainer with Joe Verde Group.  Gardner begins the conversation by...
KADA

How will the impact of the ‘EV revolution’ affect car dealers?...

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Today on CBT News, host Jim Fitzpatrick is joined by Jason Wilson, President of the Kentucky Automobile Dealers Association (KADA). Wilson joins the show...
Lexus

How this California car dealer handled pandemic-related challenges to open a...

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Last year, crews broke ground on Lexus of Temecula Valley in California. This fall, the car dealership is expected to open its doors on nearly five acres. The store will be part of the Temecula Valley Toyota ownership family, and on today’s show, we’re pleased to welcome Tom Rudnai, President of Temecula Valley Toyota.  The […]
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cyber attacks

Why car dealerships are prime targets for cyber attacks and how...

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Car dealerships have been targets of cyber attacks, the latest involving Braman dealerships in Florida, which experienced a system outage that affected operations. So how do you protect your operation and ensure sensitive information is kept safe? Joining us to discuss what you need to know about these attacks and ways to protect against them […]
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Roger Love

Industry Expert Chip Perry on the evolution of the automotive sales...

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Chip Perry, CEO of A2Z Sync. Perry has extensive experience in the automotive industry, as he previously served as CEO of AutoTrader and TrueCar. Perry joins the show to discuss his perspective on what today’s automotive sales model should […]
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Ford

Ford to introduce the F-150 Lightning EV on May 19

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Ford Motor Co. has announced plans to reveal its highly anticipated battery-electric pickup called the F-150 Lightning. The new EV will be introduced to the world at Ford’s world headquarters in Dearborn, Mich., on May 19. The F-150 Lightning will make its grand debut on a live broadcast on Ford’s social media channels and will […]
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success

What qualities should car dealers look for when hiring new staff...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson discusses problems associated with personnel development in the automotive industry. Dealers often have to deal with new employees who attempt to avoid training or disregard social media as a platform to promote business. This stunts their growth as a member of the team […]
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car dealerships

How headcount budgets can help car dealerships build stronger teams and...

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Today on CBT News, host Jim Fitzpatrick is joined by Jason Frampton, Market President of Ken Garff Automotive Group. Frampton joins the show to provide an update on his business and share his thoughts on trends currently happening in car dealerships. Frampton kicks off the interview by sharing what Ken Garff Automotive Group has faced […]
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