TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Dealership Management

millennials

Tired of Millennials? Here are three ways to make sure they stay away from your dealership

- August 17, 2017
Let’s be frank: All of this talk about Millennials is getting old, isn’t it? Yes, Millennials are the largest generation (92 million) in American history. Yes, it’s a fact that Millennials make...
training

Is management training tied to more sales/better profits?

- August 16, 2017
Joe Gumm sits down with Brad Lea, Founder and CEO of Lightspeed VT, to talk about training your staff efficiently, recruitment, and employee retention, as well as his upcoming presentation...
leadership

3 Ways to be a Transparent Leader at Your Dealership

- August 3, 2017
Being transparent may be one of the easiest and most affordable ways to boost your bottom line. If you need someone to convince you of that, read this post by...
culture

Why Dealership Culture Matters

- August 2, 2017
Joe sits down with JC Baker, founder and CEO of JC Baker & Associates, to discuss starting his own business, training, and the importance of dealership culture.
management

Resolving Disagreements Among Your Dealership Staff

- July 31, 2017
It is said that medieval monks confined to monasteries developed a great way to resolve conflicts. They didn’t want to waste energy fighting amongst themselves when they had political oppression...
small dealers

David vs Goliath: How Small Dealers Can Compete with Large Dealer Groups

- July 28, 2017
Acquisitions are announced on a frequent basis. In 2016 alone, Penske Automotive Group added 31 stores to their group. Herb Chambers Companies acquired 23 dealerships under their massive umbrella. Large...
WardsAuto

What a mystery shopping study reveals about dealership processes

- July 28, 2017
Joe talks to Steve Finlay about a recent article he wrote for WardsAuto, building rapport, and a mystery shopping study.
team morale

Do These 3 Things When Team Morale is Low at Your Dealership

- July 27, 2017
On July 18, a fire broke out in service department of Buff Whelan Chevrolet in Sterling Heights, Michigan. It quickly spread and raged for four hours. The entire service department...
training

Why Management Training is Important

- July 27, 2017
Joe talks to Dave Anderson, author and President of LearnToLead, about why training your managers is essential and how often they should be trained.
management

Can Your Dealership Bounce Back?

- July 26, 2017
What do you think of when you hear the word disaster? There are natural disasters, of course, that you may get some warning for: storms, floods and fire. Then there...