As all of us in the car business know, there are sales meetings and then there are “sales meetings.” When it comes to the scheduled weekly or monthly meetings, most...
The Future Employment Landscape
The automobile industry is as strong as the human capital within it. For dealerships to be successful there has to be a healthy supply of workers from...
Steve Richards, who is speaking at the upcoming Best Training Day Ever, told CBT that if the good employees aren't trained on the type of value those nice products can...
Did you know that on average, 2 out of 3 employees at your dealership aren't engaged on a daily basis with members of your team? On top of that, your...
In order to successfully open a car dealership you must plan for a variety of costs. Proper planning and consultation with specialists can help you launch your dealership without unnecessary...
When we're talking about communication in the dealership, some of you might have a manager that just says "hello" to your team first thing in the morning and nothing else...
Ted Graham is the Head of Open Innovation at GM and works with emerging technology partners to solve important problems that will shape the future of transportation. Ted often speaks on the topic of...
Experience might be the best teacher but it is also the slowest one. For the sales professional recently promoted into management, time is not a luxury you have to become...
The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is a good trait. It says right...