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customers

Meeting Your Customers in Person

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 Do you know your neighbors? They probably know you. In this tip of the day, David suggests getting out and meeting your neighbors. You...
language

Using the Right Language When Speaking to the Customer

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Many headaches can be avoided in the dealership by using the right language with customers. On this week's episode of Kain & Co., David...
environment

Creating a Comfortable Environment for Your Customer

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On today's episode of Kain & Co., David Kain discusses selling the appointment and creating an environment that your customer will be comfortable in.   VIDEO...
post-script

Putting a Post-Script After Your Email Signature

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 Sending a brief email, but you want to share one last impact thought with your potential customer? David suggests doing this at the end,...
voicemail

The Power of Voicemail | 2020 Update

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 On this week's episode of Kain & Co., David Kain talks about the power of voicemail during the follow-up and how you can leverage...
retaining customers

Retaining Customers with Your Smartphone

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 We all know using your smartphone for making videos impacts sales, but it’s also good for retaining customers. Sales trainer David Kain, explains how...
messaging

Inspiring Your Customers Through Messaging

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On this week's episode of Kain & Co., David Kain talks about how messaging your customers and responding quickly can inspire them to engage...
recruiting

Recruiting in the Modern Age of Automotive

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On this week's episode of Kain & Co., David Kain of Kain Automotive talks about the words you use in your recruiting ads and...
post-visit video

Sending a Post-Visit Video of the Vehicle

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 Does taking a post-visit video of a vehicle and sending it to the customer who was at a dealership looking at that particular vehicle...
onboarding

Onboarding New Employees

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On this week's episode of Kain & Company, David Kain, President of Kain Automotive, talks about creating a substantial onboarding plan so that you...