TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Customer Experience

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki | eDealer Solutions

- April 8, 2022
Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on strengthening sales teams' mentality and processes....
Fixed-Ops Featured

Filling customer experience gaps in the lease-end journey

- April 7, 2022
In a recent BusinessWire release, Patrick Roosenberg, Director of Automotive Finance Intelligence at J.D. Power, said, "The days of the one-size-fits-all lease loyalty strategy are long gone. In this market, lenders, dealers,...
Sales & Marketing Articles

Measuring customer effort: How easy is it to shop at your dealership?

- March 31, 2022
Today on Inside Automotive, we're pleased to welcome back Joseph Michelli, CEO of The Michelli Experience, speaker, and New York Times best-selling author. In this segment, Michelli discusses his recent...
Sales & Marketing Featured

How car dealers can build record-breaking sales teams for the long-haul

- March 25, 2022
Every month on CBT News, Jonathan Dawson shares his techniques to more effectively influence buying behavior on the show, Mind Your Own Business. He is also the Founder and President...
Sales & Marketing Featured

NADA 2022: 5 notable trends that are shifting the future of auto retail

- March 21, 2022
It was great to be back at NADA in person this year, and exciting to see the latest technology and services for the retail automotive industry. One thing that can’t...
Daily Automotive News Articles

How dealership groups are reducing missed sales during the automotive supply shortage

- March 10, 2022
As automotive supply shortages continue to drag on, now more than ever, every sale counts. The trouble is, dealership groups are leaving crucial sales opportunities on the table — often...
Daily Automotive News Publishing Partners
Autotrader

The most important thing car dealers should do in today’s marketplace – Kevin LeSage | Autotrader

- March 2, 2022
What are you doing to drive success in today’s marketplace? Today on Inside Automotive, we’re pleased to welcome back Kevin LeSage, Director of Digital Marketing for Autotrader US, to give...
Sales & Marketing Daily Automotive News
Digital Dealership System

How Digital Dealership System is helping car dealers reimagine the in-store customer experience

- March 2, 2022
Today on Inside Automotive, we’re pleased to welcome Todd Katcher, Managing Partner at Digital Dealership System, a premier digital sign and interactive kiosk solution for car dealers. In this segment,...
Sales & Marketing Daily Automotive News
lead response email

The 3-part lead response email guaranteed to get a reply

- February 18, 2022
Automated email replies always feel dismissive to me. Like my inquiry is not important enough for an actual person to reply. Yet, most dealership CRMs are configured to automatically send...
Sales & Marketing Articles

Why instant payment accuracy can help your dealer partners sell more cars – Aaron Bickart | EVP at OfferLogix

- February 15, 2022
How are you ensuring that your car dealership is providing remarkable customer service? Today on Inside Automotive, we're pleased to welcome back Aaron Bickart, Executive Vice President and General Manager...
F&I Sales & Marketing

Latest Articles
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Weekly roundup: Stellantis to add 10k jobs, GM leads in Q1 2026 sales, Federal judge partially allows lawsuit against VW to proceed
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CBT News
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