TSLA339.96012.45%
GM86.390-0.37%
F13.9050.075%
RIVN15.820-0.11%
CYD45.560-1.37%
HMC31.200-0.11%
TM188.7100.49%
CVNA73.7101.23%
PAG218.6700.67%
LAD378.6600.11%
AN208.410-0.21%
GPI263.010-3.1%
ABG210.5801.17%
SAH79.240-1.78%
TSLA339.96012.45%
GM86.390-0.37%
F13.9050.075%
RIVN15.820-0.11%
CYD45.560-1.37%
HMC31.200-0.11%
TM188.7100.49%
CVNA73.7101.23%
PAG218.6700.67%
LAD378.6600.11%
AN208.410-0.21%
GPI263.010-3.1%
ABG210.5801.17%
SAH79.240-1.78%
TSLA339.96012.45%
GM86.390-0.37%
F13.9050.075%
RIVN15.820-0.11%
CYD45.560-1.37%
HMC31.200-0.11%
TM188.7100.49%
CVNA73.7101.23%
PAG218.6700.67%
LAD378.6600.11%
AN208.410-0.21%
GPI263.010-3.1%
ABG210.5801.17%
SAH79.240-1.78%


CRM

Last September, Tom Masano Auto Group made the pivotal decision to adopt a new CRM. Immediately the auto group saw an influx of engagement.

Unleashing growth: what Tom Masano Auto Group did that transformed their dealership operations

- June 29, 2023
In the ever-evolving automotive industry, staying ahead of the competition requires embracing innovation. That’s exactly what Kevin Pitts and Tom Masano Auto Group did when they chose a company that...
development

Why sales process training is more important than ever

- November 15, 2022
Dealership inventories are well below normal for both new and used vehicles and it’s likely to be another year before it has some semblance of usual business, give, or take....
reports

4 key dealership operational reports to analyze and customize

- October 19, 2022
Recent interest rate hikes coupled with tight supply continue to limit sales of both new and used vehicles. How can you prepare your dealership for a more competitive vehicle market...
automotive CRM

5 crucial CRM Tasks your car dealership can automate

- September 27, 2022
With dwindling inventory, a dealership's success largely depends on its ability to serve the needs of its customers. In the past, you did this through personal interaction with each customer....
CRM, Roessler

Streamline digital communications at your dealership with better CRM engagement tools — Steve Roessler | DriveCentric

- September 9, 2022
Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the market. Today on Inside Automotive, we’re...
CRM

5 CRM missed opportunities dealers can fix today

- August 11, 2022
Customer-relationship management software helps you do all sorts of things, such as targeted marketing, lead nurturing, tracking employee performance and maintaining customer relationships after a sale and/or service.  It’s a powerful...
tools

Top 6 car sales tools that every dealership needs today

- May 25, 2022
Today, customers are lining up to buy vehicles, and salespeople mostly take orders. We don’t know when supply chain issues will resolve. We do know that inventory will eventually start...
Price

How car dealers can improve lead management despite low vehicle supply with guest Steve Roessler

- April 21, 2022
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
chip shortage, if industry

Strategies for winning over a customer during the chip shortage

- March 4, 2022
As 2021 winds down, dealers are still being hit with the effects of the chip shortage. Combined with pandemic ripples and supply chain delays, dealers are feeling the ongoing disruption....

How the right automotive CRM can help during the inventory crunch

- December 17, 2021
In a time where a chip shortage has led to a decline in inventory available and an increase in vehicle acquisition costs, having a well-rounded CRM can boost efficiency in...


CBT News
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