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Proactive Dealer Solutions

Leverage Artificial Intelligence to Score and Evaluate Every Customer Call –...

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Lawson Owen, Managing Partner of Proactive Dealer Solutions. VIDEO TRANSCRIPT: Jim Fitzpatrick: The...
Reynolds

Make Your Sales Process Seamless with this New CRM from Reynolds...

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At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Greg Uland, Marketing Director for Reynolds & Reynolds, a household name...
bill wittenmyer

Bill Wittenmyer Discusses Elead’s Brand Refresh, New Partnerships, and The Need...

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On today’s show, we’re pleased to welcome back Bill Wittenmyer, Vice President of Sales, Layered Apps and Competitive Accounts for elead, a well-known CRM...
data

What is Your Customer Data Worth?

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Today, most dealers spend heavily on purchased media—both traditional and digital—not because they want to, but because they have no other way to reach...
CRM

5 Reasons You Need to Redefine CRM

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The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or...
CRM

How to Solve the Biggest CRM Challenges That Dealers Face Today...

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Every dealer knows that a well-functioning CRM reduces the more tedious aspects of car buying and selling. It creates better leads, records customer service...
Kain & Co.

Customer Relationship Management

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On this week's Kain & Company, David talks about customer relationship management and CRM culture.

Bill Wittenmyer Discusses CRM Management, Growing Your BDC, and the Impact...

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 On today’s show, we welcome back Bill Wittenmyer, partner and Vice President of sales and operations for Elead CRM, a CDK Global company. Jim...
data enrichment

Data Enrichment When a Lead Comes Into Your CRM

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On this week's episode of Kain & Co., David Kain talks about data enrichment and how having access to customer history data can allow...
CRM

Leadership: Using the CRM at Your Dealership

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Often times, leadership is not adequately using your CRM. On this week's episode of On the Mark, Mark Tewart talks about how important it...