Tag: CBT News

In a dealership, effective communication between departments is crucial for success. However, communication silos can impede collaboration and hinder productivity. By breaking down these...

As we continue to celebrate the inaugural CBT News 40 under 40 awards, we are honored to have Jessica Mungenast, one of the exceptional...

In the e­ver-changing world of leade­rship, it is evident that one approach cannot e­ffectively suit all situations. The ability to adapt and customize­ leadership...

At the Consumer Electronics Show (CES) 2024 in Las Vegas, Honda unveiled two innovative, electric concept cars as part of its "0 Series." Set...

Nick Varney is the vice president and general manager of Varney Auto Group located in Maine. He oversees many departments in his position, including digital...

Let’s just say it out loud, yes, there are headwinds and challenges ahead for dealerships. Yes, the challenges are in both sales and service....

Electric vehicles are becoming more prominent in dealerships. With customer interest in EVs rising along with occasional spikes in gas prices, it’s time to...

Gabe Montano is the Director of Marketing and I.T. at Mike Maroone Auto, one of the most well-respected dealership groups in the U.S. In...

With so many people involved in every car deal, there are several ways that things can go sideways. Between sales, F&I, delivery, etc…breakdowns can...

Strong connections between service department managers and technicians are vital on two fronts: productivity and customer satisfaction. But sometimes poor communication, lack of training,...