TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%
TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%
TSLA343.250-3.4%
GM76.7403.98%
F12.1900.67%
RIVN15.1400.45%
CYD41.2801.68%
HMC24.5001.01%
TM215.00011.34%
CVNA338.83018.61001%
PAG153.2805.11%
LAD263.2801.74%
AN196.9103.4%
GPI332.6308.67001%
ABG200.6805.54%
SAH65.9602.46%


car sales

In automotive, we rely on the CSI score to give us feedback – and the telephone experience is a high priority on that survey.

How a telephone system can increase your CSI score

- January 25, 2024
Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s not a surprise, therefore, that CX...
A video lead response can lead to more engagement, more sales, and overall better interaction with your customers.

7 essential video lead response tips for car dealerships

- January 8, 2024
Video has become part of everyday life, ranging from entertaining people to providing a quick education on just about any subject you could imagine. Short and long-form videos are also...
Unravel local advertising trends: Detect dealership competition in your area, strategize your next move, and stay ahead in the market.

In your backyard: what to do if competitive dealers are advertising in your area

- January 2, 2024
Dealerships are competitive with one another, to say the least. Whether you are seeing more license plates from competitive dealers in your area or the ads are becoming obvious in...
While Facebook has changed a lot over the last decade, it remains a good place for automotive advertisers to get in front of their audiences.

Facebook ads: key strategies for auto marketers to maximize ROI

- December 29, 2023
While many social network platforms have emerged since Facebook started “way back” in 2004, it's still a viable platform for advertisers. With a few kinds of ads and methods of...
young affable consultant talking about features of new car to customer. business man listen to him, choosing new auto in dealership

Why your ego is sabotaging your sales and how to stop it

- December 26, 2023
As a sales professional, your ego can be your greatest asset or your worst enemy. On one hand, it can give you the confidence you need to make a sale,...
Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

- December 13, 2023
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
ambassadors

5 ways to turn customers into ambassadors for your dealership

- December 13, 2023
What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to find that it has nothing to...
Establishing or refreshing your dealership's unique selling proposition isn’t rocket science. Consider a three-step approach.

What’s your dealership’s unique selling proposition?

- December 12, 2023
Can you rattle off two or three reasons why customers should choose your store over the competition? If not, it’s time to roll up your sleeves and identify your dealership’s...
communication

Is there a growing customer communication problem?

- December 11, 2023
What happens when someone calls your dealership for a service appointment, a new car question, or a general dealership question? Do they have to leave a message? If they do,...
In this article, we debunk some AI myths, explore its role in the dealership, and discover why striking the right balance is essential.

The truth about Goldilocks, AI and your dealership

- December 11, 2023
Let’s face it: technology is no longer a luxury for most of the world; it’s a necessity. Every industry has experienced drastic changes due to rapidly evolving technology in the...


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