TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


car dealers

It is important for leaders to promote a culture of accountability, meaning they must be an example and hold themselves accountable, too.

7 key ingredients for dealership-wide accountability

- December 19, 2023
One of the most difficult yet important tasks for business leaders is finding ways to hold their staff accountable. From employees who have worked at a dealership for decades to...
In this article, we offer insights into how the role of the car salesperson is being reimagined in the context of today’s market realities.

How to be a better car salesperson in the new year

- December 18, 2023
Gone are the days when aggressive selling methods were the norm; today, the retail automotive industry is transitioning towards a more consultative, client-centric approach. This change is fueled by innovative...
While managers set broad goals for their department, mentors takes a personalized approach by tailoring opportunities to each employee.

The mentorship mindset: how effective leaders nurture the growth of their teams

- December 18, 2023
For dealership managers and executives, getting top talent in place is only half the battle for driving sales and boosting profits. Sharp leaders realize that success comes from developing people...
Jeff Salier, general manager at Puente Hills Subaru, joins CBT News to discuss his automotive career after becoming a 40 Under 40 honoree.

40 Under 40 Honoree: Jeff Salier | Puente Hills Subaru

- December 15, 2023
Jeff Salier, general manager of Puente Hills Subaru, is a seasoned automotive professional with a prosperous 18-year career in the car industry. Joining the sector just prior to the 2008...

Should you trust AI with your digital ad dollars?

- December 15, 2023
Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity of writing content and offering assistance...
Colin Carrasquillo, digital marketing director at Nielsen Automotive Group, joins CBT News to discuss his newly acquired 40 Under 40 award.

40 Under 40 Honoree: Colin Carrasquillo | Nielsen Automotive Group

- December 14, 2023
Colin Carrasquillo, digital marketing director at Nielsen Automotive Group and frequent CBT News contributor, was first introduced to the car business after landing one of his first post-college jobs with...
From airfields to auto shops and beyond: discovering alternative pathways for finding service technicians in the retail automotive industry.

Hiring auto technicians: exploring alternative industries to recruit from

- December 14, 2023
Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet, there's a wealth of untapped potential...
service advisor

5 focused strategies to bring a wayward service advisor back in line

- December 14, 2023
In the automotive realm, the salespeople are superstars, capable of selling big-ticket items. In most dealerships, however, the service advisor is responsible for generating more gross profit every month than...
Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

- December 13, 2023
Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about what one person or team must...
ambassadors

5 ways to turn customers into ambassadors for your dealership

- December 13, 2023
What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to find that it has nothing to...


CBT News
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