There is a perception in the media that dealerships do not like to sell Electric Vehicles (EV). In candid conversation, dealers would likely not disagree. EV’s represent a threat to...
As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be asking yourself "How can I use...
Cars.com has decided it’s time to take a new approach in regard to car selling, and it’s an
interesting one. By using “swipe” methods like the dating app Tinder, users are...
No one’s perfect. No matter how well you run your dealership, there likely will be some customer complaints. That said, just because you’re bound to get some complaints doesn’t mean...
No longer are dealership websites just for displaying contact information and vehicle descriptions. Today, customers are looking for a more responsive and immersive experience when it comes to engaging with...
So much happens during the car buying experience that it is easy to forget how pivotal the test drive is to the total process. It is the first time that...
The concepts of flexibility, instant gratification, and convenience have crept into every facet of our lives as consumers. We can buy anything online thanks to services like Amazon, Walmart, and...
Summer is a catch-22 season for car sales. On the one hand, more people buy cars during the summer than any other season. The warm summer weather makes going to...
The automotive industry is ever-changing and evolving, especially when it comes to technology. An innovation has piqued the interest of car manufacturers, car buyers, and others affiliated with the industry....
Car auctions should provide dealerships an efficient and productive way to buy a car at a wholesale price. For dealers, it’s important you go into the transaction feeling confident, relaxed...