TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

CRM

5 Reasons You Need to Redefine CRM

- January 24, 2020
The customer relationship management (CRM) tool started out as a simple electronic rolodex and calendar. It’s now a complicated tool that is underused or disregarded by sales teams. You’re left...
BDC

Revamp Your Dealership’s BDC with These Proven Strategies – Mike Cavanaugh, MAX Digital

- January 24, 2020
On today’s show, we’re pleased to welcome in Mike Cavanaugh, Executive Vice President for MAX Digital, who is here to discuss revamping your BDC in 2020 as well as the...
rental

How to Run a Successful Dealership Rental Program

- January 23, 2020
Making the decision to open a rental agency at your dealership is a huge commitment. There seems to be a lot of risk involved. Tales abound of dealership rental agencies...
Howard Hakes

Howard Hakes Reflects on a Successful Year as 2019’s AIADA Chairman

- January 23, 2020
2019 was certainly a busy year for Washington with tariff threats, industry disruptors, and historic trade agreements. And the folks over at AIADA have been following these developments closely and...
data

How automotiveMastermind is Helping Dealers Find the Highest Quality Leads in the Shortest Amount of Time

- January 23, 2020
On today’s show, we’re pleased to welcome Joe Kacala, Chief Product Officer at automotiveMastermind, a dealership data mining and marketing company. Joe is here to talk about key trends for...
Becky Chernek

Becky Chernek Discusses How to Adapt Your Dealership’s F&I Department for the Digital Age

- January 22, 2020
Here to tell us how you can revamp and re-invigorate your dealership’s F&I strategy for 2020 is Becky Chernek. Becky is an F&I Expert, President of Chernek Consulting, and host...
questions

Are Buyers Liars? Ask Questions That Get Honest Answers

- January 21, 2020
As long as I have been in the car business, I’ve heard salespeople and managers jokingly use the cliché “Buyers are liars.”  When I ask them when they believe buyers...
phone

Why the Phone is Your Greatest Weapon in Business

- January 21, 2020
We all know that the Internet connects everyone on this planet instantaneously. Social media like Twitter, Facebook, Google+, YouTube and LinkedIn are being used multiple times a day to catch...
tesla

How to Inspire Consumer Enthusiasm and Give Customers the Buying Experience They Want

- January 21, 2020
On this week's episode of F&I Today, Becky Chernek of Chernek Consulting, discusses how industry disruptors like Tesla and Carvana are re-shaping customer expectations and building brand loyalty. VIDEO TRANSCRIPT:  Becky Chernek:...
Kerrigan

The Kerrigan Report: Another Record Year, Major Acquisitions, and Predictions for 2020

- January 21, 2020
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director of Kerrigan Advisors. VIDEO TRANSCRIPT:  Bridget F.: Hello everyone, and welcome to the Kerrigan Advisors Market Update, I'm Bridget Fitzpatrick....


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