CBT News - May 6, 2016
On today's show:
Steve White of Clarivoy on Google analytics.
We’ll tell you what two industry insiders believe the rest of the year has in...
CBT News - May 5, 2016
On today's show:
We’ll tell you what two industry insiders believe the rest of the year has in store for the auto sales.
Hear what...
So as you were preparing for the last weekend of sales for April, news broke that AutoNation (the largest dealership in the U.S.) renewed it’s relationship with TrueCar. You might...
KEEPING IT REAL — AND LEGAL
By: Jim Radogna
Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance and fixed operations. Everything from advertising...
How to Ensure Your Kids Have the Needed Skills
By Chuck Sujansky
According to Forbes Magazine 90% of American businesses are family owned or controlled. In terms of dollars and cents family...
New technologies Will Require New Insurance Coverages and New Risk Management Strategies
BY Jonathan Charak
The inevitable march forward of automated vehicle technology (self-driving vehicles) has generated a lot of discussion about the...
Dealer Fights Customer Flight With Prices and Value
By Mary Welch
Need a four-wheel alignment or cabin air filter replacement but am not sure the dealership will give you the best price? Don’t...
Checking Your Service Department's Health
By John Fairchild
Owners and general managers need to feel the pulse of the Service Department constantly. Service retail metrics can be misleading and frankly overwhelming. Knowing...
A Team Approach to F&I In The Service Drive
By John Stephens
Coming out of the 2016 NADA Convention, one of the most discussed topics was the importance of F&I and...