Send OnPoint Target Car Shopper E-mails to Different Customers for Better Value
BY AMY FARLEY
Not all customers are created equal. That’s something dealers know well, and it’s why you use different sales...
Is Your Process Benefitting You In The Long Run
BY DAVID LEWIS
For decades Dealership parts departments have developed strict guidelines for one of the most important processes in that department. The...
On this week's episode of F&I Today,Becky Chernek sits down Rodney O'Rourke, Business Director at LoJack Corporation to discuss the overall success of an F&I Department.
A Win-Win For All
By Ryan Williams
Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan, and a budget, and typically for...
So when millennials want to make an impact on something...they make sure everyone knows, including the auto industry. As we have told you of late, millennials are warming up...
Consistency is Key
By Steve Roennau
In December 2013, the Consumer Financial Protection Bureau (CFPB) ordered Ally Financial to pay $80 million in civil penalties over Ally’s allowance of dealer markup. This...
This week's most impactful OEM headlines, including:
In Audi’s Virtual Cockpit, Technology Is Your Co-Pilot
It’s now time for a look at some of the top manufacturing headlines from this past...
The "Secret Service" Strategy
By Michael Roppo
The following information is all about delivering a Truly Outstanding Service by Streamlining a Management Alignment Onboarding (MAO) Process that holds everyone accountable! It is...
CBT News - May 13, 2016
On this week's show:
Hear about the one negative outlook for the auto industry
Which vehicles are moving off your lot and which ones aren’t?...
CBT News - May 10, 2016
On today's show:
Hear about the one negative outlook for the auto industry
Learn what a new study says about dealerships follow up with online...