Thinking Like a Customer Might Seal the Deal
By: Mark Tewart
It’s a fact that the majority of customers still want to negotiate. Depending on the formal study you may read, they...
CHALLENGE YOURSELF
By Cory Mosley
I doubt Janet Jackson was thinking about the car business when she wrote, “What Have You Done for Me Lately.” But the title of her 1986 single...
On this week's episode of F&I Today
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Becky Chernek interviews Chris Walsh a retail automotive expert. They discuss the F&I process and millennials. How can you speed up the process and...
You probably heard about this...recently, five dealership employees were arrested and now face federal charges of conspiracy, bank fraud, wire fraud, and aggravated identity-theft. A total of eight employees...
Need Training?
If you’re a dealership management team and want to improve business...listen up. The NADA is accepting applications for NADA Academy plus...a new cost-effective program that helps with training your dealership...
Tapping into an overlooked market because of a language barrier...that would not stop some dealership groups...including AutoNation (the largest automotive retailer in the U.S.) and it certainly wasn’t going to...
On this week's episode of F&I Today,Becky Chernek interviews Jody DeVeer, CEO of AskPatty.com, on the importance of how to attract, train and retain more women in the automotive industry.
It’s not Just What Not to Do — but WHAT to Do
By: Jim Radogna
News broke recently about five dealership employees that were arrested and face federal charges of conspiracy, bank...
Millennials Want Work/Life Balance and Fairness Treatment
By: Adam Wright
Every time the word “millennials” is uttered, it’s easy to see the eye rolls and groans from the employers of America. They...