Call Monitoring
By Alan Ram
Do your managers listen to every sales call on call monitoring? I speak at a lot of Dealer 20 Group meetings, and this is a question I consistently...
CBT News September 13, 2016
5 Productivity Tips
Tony Troussov talks about how to decrease time in the car buying process
Increase in Luxury Car Sales
Changes in your F&I Department?
CBT News September 12, 2016
4 Tips to make your more productive
How to get the right sticker price
Use of apps increase in the auto industry
How to understand...
This week on Straight Talk with David Lewis
David Lewis goes over Part 3 of 6 in David's series about overcoming customer objections. This week he focuses on the importance of preparation.
CBT News September 8, 2016
5 Ways to get important task done
How to Market to Generation Z
Consumers are Purchasing More Used Cars
How to Retain Customers in your Service...
Building Used Car Profits with Dale Pollak
Dealerships with strong used-car operations share two things in common. They’ve reduced the cost of acquiring inventory cars and recondition them faster.
“Margin compression in...
You are just a crappy boss
By Glenn Pasch
Funny how I keep reading posts about the problem with the new generation. How they are clueless, nothing motivates them, bad attitudes etc.
Funny...