TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%

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newscast

What Dealers Can Do to Stay Up to Date | Turn Your Employees Into Leaders | How GM to figure out what consumers want | Improve Your Online Used Car Ads

- June 1, 2017
On Today's CBT Newscast for Thursday, June 1st, 2017: MIT Study: Dealers aren’t keeping up with technological advances In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership...
service drive

Service Drive: Are you Talking in Terms the Customer Understands?

- May 31, 2017
If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking in what seems like a foreign...
prepare

5 Ways Leaders Strengthen And Prepare Their Teams For Change

- May 31, 2017
Was there ever a time that was more uncertain than today? Are leaders prepared to manage change in ways that strengthen the teams around them? Leadership is about taking the initiative...
newscast

Creating the Best Customer Experience | 5 Ways Leaders Strengthen And Prepare Their Teams For Change | Hiring Outside the Auto Industry | Are you Talking in Terms the Customer Understands?

- May 31, 2017
On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating...
fixed-ops

What a Diagnostic Fee Actually Costs You

- May 30, 2017
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department. Whenever we think about ways to promote...
new dealership

A New Type of Dealership that Benefits the Consumer

- May 30, 2017
The old way of selling cars is old hat. A trip to the local shopping mall demonstrates the new trend in buying, which is a customer experience. Look at the...
video marketing

A Primer on Video Email Marketing: Easy to Do, But the Results May Be Big

- May 29, 2017
You may have heard by now that video email marketing increases engagement and delivers better results than traditional email marketing. If you're still not sure, here are a few statistics...
artificial intelligence

AI for Dealerships: Futuristic Tools to Improve Sales Right Now

- May 26, 2017
If your dealership has been hearing a lot about artificial intelligence, or AI, you’re in good company. The term crops up a lot, especially regarding self-driving cars or connectivity technology....
female customers

Tune in and Profit – Female Customers Communicate Differently Than Men

- May 25, 2017
It’s been said that the most important numbers in any business can’t be known. That is. you won’t know the number of customers who stop buying from your dealership without...
efficient

WardsAuto: Three Easy Steps for a More Efficient Dealership

- May 24, 2017
Selling cars is getting tough, and dealers increasingly are focusing on the fixed-ops part of the business – the parts and service side that keeps consumers coming back and spending...
CBT News
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